Library Customer Service Assistant - Weekend
part-time•Rangiora
About this role
<p>• Do you love providing great customer service?</p><p>• Do you have the ability to build a quick rapport with people from all walks of life?</p><p>• Are you quick to pick up working with new technologies and platforms?</p><p>• Would you thrive in a high-energy and fun community-focused team?</p><p>Waimakariri Libraries have an opportunity to join our team as a Library Customer Service Assistant working at Rangiora or Kaiapoi library at the weekends. The hours for this position will be 8 hours per week: • 9.15am-2.15pm Saturday • 12.45pm-4.15pm Sunday.</p><p>Supporting a welcoming, professional, and responsive library environment this role delivers dynamic front-line services and includes working with our community to:</p><p>• access and download our eBook collection on their digital device</p><p>• navigate online courses to get their career to the next level</p><p>• recommend or finding their next great read</p><p>• help with the delivery of fun and engaging programmes and events for all ages</p><p>• ensure our amazing collections are accessible and look engaging.</p><p><br>We are looking for someone who can demonstrate the skills and empathy to support a diverse range of people in their use of the library’s spaces, collections, services and technologies. To be successful, you will need to be able to think quick on your feet, work well as part of a team, have excellent physical stamina, and effortlessly keep a smile on your face during a busy workday.</p><p>Our ideal new team member will have:</p><p>• a genuine interest and warmth for meeting, engaging with and helping people</p><p>• the skills to work in a busy people-centred environment</p><p>• ability to meet deadlines and quickly pick up new processes and procedures</p><p>• the skills to assist our customers in their use of technology</p><p>• an openness to continual professional learning</p><p>• the ability to interact well with others and enjoy being part of a fun team</p><p>• good physical fitness and the ability to be on your feet for most of the day</p><p> <br>Please click <a target="_blank" href="https://www.waimakariri.govt.nz/__data/assets/pdf_file/0021/181920/Library-Customer-Service-Assistant-Permanent-Operations-Team-Position-Description-June-2025.pdf">here </a>to view the position description.</p><p>For further information, please contact Waimakariri Libraries Operations Team Leader Jasmin Lancaster on 0800 965 468 (0800 WMK GOV).</p><p>Applications close Wednesday 2 February 2026.</p><p>The Council is an equal opportunity employer.</p>
What you'll do
- The Library Customer Service Assistant will deliver dynamic front-line services and support the community in accessing library resources and programs. This includes helping patrons with eBooks, online courses, and engaging events.
About Waimakariri District Council
When you get over 300 qualified, friendly and dedicated people together whose main focus is a community stretching over 225,000 hectares, from the Pacific Ocean to the Southern Alps, from the Waimakariri River to Hurunui, you can be sure that some good things are going to happen. That’s how it is with the Waimakariri District Council.
A lot of the work we do is unseen – sometimes literally. Sewerage, water reticulation, community support … it’s not normally the sort of stuff that commands news headlines and lead TV stories. But it does need to be done and, if it goes wrong, it also needs to be fixed. Who fixes the pothole in your street? Who mows the grass in your local park? Who arranges for your rubbish to be collected? Who keeps public swimming pools open and clean? Who puts books in the libraries? Who plans for future community needs? … the Council. We also assume some responsibility for maintaining a considerate, respectable and peaceable community – the regulatory side of Council activities.
What we like best is when people talk to us about their needs, wants and aspirations for themselves and their community, about their issues and problems – that gives us the opportunity to act on them and help to satisfy the needs or resolve the issues.
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Frequently Asked Questions
What does a Library Customer Service Assistant - Weekend do at Waimakariri District Council?
As a Library Customer Service Assistant - Weekend at Waimakariri District Council, you will: the Library Customer Service Assistant will deliver dynamic front-line services and support the community in accessing library resources and programs. This includes helping patrons with eBooks, online courses, and engaging events..
Is the Library Customer Service Assistant - Weekend position at Waimakariri District Council remote?
The Library Customer Service Assistant - Weekend position at Waimakariri District Council is based in Rangiora, Canterbury, New Zealand. Contact the company through Clera for specific work arrangement details.
How do I apply for the Library Customer Service Assistant - Weekend position at Waimakariri District Council?
You can apply for the Library Customer Service Assistant - Weekend position at Waimakariri District Councildirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.