VG
WFM Specialist 1
full-time•Kingston
About this role
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
What you'll do
- The WFM Specialist 1 will be involved in managing workforce management tasks within the company. This includes supporting customer service and experience initiatives.
About VXI Global Solutions
About VXI Global Solutions
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000+ employees in 43 locations in North America, Asia, Europe, and the Caribbean.
VXI delivers omnichannel and multilingual support, revenue generation, software development, quality assurance, and CX advisory, automation, and process excellence to the world’s most respected brands.
VXI is backed by private equity investor Bain Capital and is one of the fastest growing, privately held business services organizations in the United States and the Philippines.
For more information, visit www.vxi.com.
Contact Us: [email protected]
Customer Experience Management | Omni Channel | Customer Journey Mapping | Digital Sales Channels | Application Development | Digital CX | Service Excellence | Contact Center | Call Center | Revenue Generation | Business Outcomes | CX Strategy | AI & automation | Business Analytics
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Frequently Asked Questions
What does a WFM Specialist 1 do at VXI Global Solutions?
As a WFM Specialist 1 at VXI Global Solutions, you will: the WFM Specialist 1 will be involved in managing workforce management tasks within the company. This includes supporting customer service and experience initiatives..
Is the WFM Specialist 1 position at VXI Global Solutions remote?
The WFM Specialist 1 position at VXI Global Solutions is based in Kingston, Jamaica. Contact the company through Clera for specific work arrangement details.
How do I apply for the WFM Specialist 1 position at VXI Global Solutions?
You can apply for the WFM Specialist 1 position at VXI Global Solutionsdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.