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Quezon City North EDSA February 2026 Customer Experience Advisor
full-time•Quezon City
About this role
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
- Respond to customer inquiries (via telephone, email, chat, social media and other mediums according to assigned team requirements)
- Provide exceptional service to customers during each interaction
- Address customer concerns and/or provide solutions
- Adhere to all company guidelines regarding the delivery of service and support to customers
- Escalate problematic customer issues to management according to standard operating procedures
- Properly document each customer interaction according to company standard operating procedures
- Maintain an excellent on-time attendance record (schedule adherence)
- Adhere to company quality assurance guidelines and standard operating procedures
- Act with the highest levels of integrity and professionalism in each customer interaction
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
What you'll do
- The primary responsibilities involve responding to customer inquiries across various channels such as telephone, email, chat, and social media, while providing exceptional service during every interaction. Additionally, the role requires addressing customer concerns, providing solutions, and strictly adhering to all company guidelines for service delivery and support.
About VXI Global Solutions
About VXI Global Solutions
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000+ employees in 43 locations in North America, Asia, Europe, and the Caribbean.
VXI delivers omnichannel and multilingual support, revenue generation, software development, quality assurance, and CX advisory, automation, and process excellence to the world’s most respected brands.
VXI is backed by private equity investor Bain Capital and is one of the fastest growing, privately held business services organizations in the United States and the Philippines.
For more information, visit www.vxi.com.
Contact Us: [email protected]
Customer Experience Management | Omni Channel | Customer Journey Mapping | Digital Sales Channels | Application Development | Digital CX | Service Excellence | Contact Center | Call Center | Revenue Generation | Business Outcomes | CX Strategy | AI & automation | Business Analytics
Ready to join VXI Global Solutions?
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Frequently Asked Questions
What does a Quezon City North EDSA February 2026 Customer Experience Advisor do at VXI Global Solutions?
As a Quezon City North EDSA February 2026 Customer Experience Advisor at VXI Global Solutions, you will: the primary responsibilities involve responding to customer inquiries across various channels such as telephone, email, chat, and social media, while providing exceptional service during every interaction. Additionally, the role requires addressing customer concerns, providing solutions, and strictly adhering to all company guidelines for service delivery and support..
Is the Quezon City North EDSA February 2026 Customer Experience Advisor position at VXI Global Solutions remote?
The Quezon City North EDSA February 2026 Customer Experience Advisor position at VXI Global Solutions is based in Quezon City, Metro Manila, Philippines. Contact the company through Clera for specific work arrangement details.
How do I apply for the Quezon City North EDSA February 2026 Customer Experience Advisor position at VXI Global Solutions?
You can apply for the Quezon City North EDSA February 2026 Customer Experience Advisor position at VXI Global Solutionsdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.