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Manager, Operations Financial Planning & Analysis
full-time•Makati City
About this role
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Financial Analysis & Reporting
- Analyze financial data to identify trends, patterns, and areas of improvement.
- Provide detailed financial reports and insights to management to guide decision-making.
- Conduct variance analysis between actual performance and budgeted targets, offering recommendations for adjustments.
Process Improvement
- Identify and streamline financial workflows, systems, and processes for greater efficiency.
- Identify opportunities for automation.
- Recommend best practices for finance operations and ensure alignment with corporate objectives.
- Utilize financial modeling and other tools to optimize budgeting, forecasting, and financial planning.
Performance Optimization
- Develop and implement key performance indicators (KPIs) to track and assess financial performance across departments.
- Assist in improving cash flow management, profitability, and overall financial stability.
- Work closely with cross-functional teams to identify and act on optimization opportunities.
Financial Forecasting & Strategy
- Assist in the preparation of accurate financial forecasts and models to support strategic decision-making
- Evaluate financial risks and opportunities to propose adjustments in business strategies for optimal financial performance.
Collaboration & Stakeholder Management
- Collaborate with business leaders, operations, and IT teams to implement financial optimization strategies.
- Work with the finance team to ensure financial goals and objectives are met.
Requirements:
- Preferably has a bachelor’s degree in finance, Accounting, Economics, or a related field
- MBA or professional certifications (e.g., CFA, CPA) are a plus but not required
- Must have at least 1-2 yrs FPA experience as a Manager (for external applicants)
- At least 2-4 years Financial Planning & Analysis experience or Senior Analyst level can be considered (for internal applicants)
- Experience in the business processes outsourcing and customer experience industry is preferred
- Proficiency in financial modeling and analysis tools (Excel, Power BI)
- Experience with financial systems/software (Microsoft AX, Workday, Adaptive Insights) is a plus
- Knowledge of project management tools (e.g., Jira, Asana, Superset) is a plus
- Strong analytical and problem-solving skills
- Excellent written and verbal communication abilities
- Detail-oriented with the ability to manage multiple priorities and deadlines
- Collaborative mindset with a focus on partnership and alignment with technical teams
- Must be amenable to a fixed nightshift
- Must be a regular employee of VXI (for internal applicants)
- Must have at least 6 months tenure in current position (for internal applicants)
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
What you'll do
- The Manager of Operations Financial Planning & Analysis will analyze financial data to identify trends and provide insights to management. They will also streamline financial workflows and develop key performance indicators to optimize financial performance across departments.
About VXI Global Solutions
About VXI Global Solutions
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000+ employees in 43 locations in North America, Asia, Europe, and the Caribbean.
VXI delivers omnichannel and multilingual support, revenue generation, software development, quality assurance, and CX advisory, automation, and process excellence to the world’s most respected brands.
VXI is backed by private equity investor Bain Capital and is one of the fastest growing, privately held business services organizations in the United States and the Philippines.
For more information, visit www.vxi.com.
Contact Us: [email protected]
Customer Experience Management | Omni Channel | Customer Journey Mapping | Digital Sales Channels | Application Development | Digital CX | Service Excellence | Contact Center | Call Center | Revenue Generation | Business Outcomes | CX Strategy | AI & automation | Business Analytics
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Frequently Asked Questions
What does a Manager, Operations Financial Planning & Analysis do at VXI Global Solutions?
As a Manager, Operations Financial Planning & Analysis at VXI Global Solutions, you will: the Manager of Operations Financial Planning & Analysis will analyze financial data to identify trends and provide insights to management. They will also streamline financial workflows and develop key performance indicators to optimize financial performance across departments..
Is the Manager, Operations Financial Planning & Analysis position at VXI Global Solutions remote?
The Manager, Operations Financial Planning & Analysis position at VXI Global Solutions is based in Makati City, National Capital District, Philippines. Contact the company through Clera for specific work arrangement details.
How do I apply for the Manager, Operations Financial Planning & Analysis position at VXI Global Solutions?
You can apply for the Manager, Operations Financial Planning & Analysis position at VXI Global Solutionsdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.