About this role
Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.
At Vulcan, we believe that being a diverse and inclusive workplace makes us better in every way. We are proud to have a diverse team from over 70 different countries and more than 90 different ethnicities from across our sites.
About the role:
In this office-based internal sales role, you will be the first point of contact for customers and will work closely with internal teams and external partners. You’ll be responsible for selling stainless steel and aluminium products.
What you will be responsible for:
- Processing general phone and face to face sales enquiries
- Preparing sales quotes and orders
- Providing suitable solutions to our existing and potential customers
- Delivering excellent customer service and support through the sales process
- Helping with other admin duties where required
- Previous customer service and sales experience (preferred but not essential)
- Ability to work independently and part of the team
- Attention to detail
- Intermediate computer skills
Please note, as health & safety is important to us, you will be asked to complete a pre-employment drug screen if you are to be successful.
- On the job training
- Employee Assistance Programme
- Professional but relaxed company culture
- Growth opportunities available
If the above sounds like you, please submit your details through the application form and we’ll be in touch ASAP. We’d love to hear from you!
Please note you must either be residing in Australia or hold a current relevant work visa to be considered for this role.
Other facts
About Vulcan
Since Vulcan's doors first opened in 1995, Vulcan Steel has been on a mission to shake up the steel and metal industry. Our goal? To be the go-to metals distributor for customers across Australia and New Zealand, offering the best service and top-notch products.
Vulcan has broadened its product offerings to include a diverse range of steel and metal products, from carbon steel to stainless steel, and everything in between, such as plate processing, coil processing, engineering steels, and aluminium. Our unwavering commitment to reliable service has driven our growth both organically and through the acquisition of well-established businesses. With over 70 branches throughout Australia and New Zealand and 1400+ employees across six business divisions, we are a leading force in the industry. Our extensive product range is used in every aspect of the economy, from the tiniest components in high-tech applications to large infrastructure and building projects.
Customer satisfaction is at the forefront of our priorities, and this is reflected in our consistently high Delivery in Full on Time (DIFOT) score in the high 90s. Our inventory levels are meticulously managed to ensure our customers always have access to the products they need. Our employees are empowered to make quick decisions in response to customer needs, and our transportation fleet, and quality products with traceability are just a few reasons why our customers trust us.
We have a unique non-hierarchical, single-status culture where everyone is encouraged and empowered to make their own decisions. This is a rare point of difference within our industry and a cultural foundation we're proud to maintain as we continue to grow. This flat structure keeps our business agile, efficient and extremely responsive and promotes a culture where all employees feel trusted, valued and fulfilled.
In 2022, Vulcan Steel took its place on the Australian Stock Exchange (ASX) and the New Zealand Stock Exchange (NZX).
What you'll do
- You will be the first point of contact for customers and will work closely with internal teams and external partners. Responsibilities include processing sales inquiries, preparing quotes and orders, and delivering excellent customer service.
Ready to join Vulcan?
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