Credit Representative I
full-time•Stow
About this role
<p style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Arial;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;"><strong>Position is $20 per Hour (Gainshare potential available+ $300 Sign on Bonus)</strong></p><p style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Arial;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;"><strong>10:30am-7pm EST shift Monday-Friday (NO WEEKENDS!)</strong></p><p style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Arial;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;"><strong>Ability to work remotely on Monday and Friday's </strong></p><p style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Arial;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;">(Required to work on-site at Matco headquarters every Tuesday, Wednesday and Thursday.)</p><p style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Arial;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;"><strong>Training schedule will be 8am-4:30am EST M-F for 6-8 weeks and will require being onsite throughout that duration. Attendance is Mandatory</strong></p><p style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Arial;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;"> </p><p class="pf0"><span style="font-size:12px;"><span class="cf0">You will be responsible for servicing customers and franchisees in a call center environment. You will communicate with customers on financial matters.</span></span></p><p class="pf0"><span style="font-size:12px;"><span class="cf0">In addition, you will input data to determine if a request for credit can be granted. You will interface with other team members or functional areas to assist customers with solving outstanding issues or problems.</span></span></p><p class="pf0"><span style="font-size:12px;"><span class="cf0"><strong>What You Will Do</strong></span></span></p><ul><li><span style="font-size:12px;"><span class="cf0">Receive inbound calls to input data necessary to establish a line of credit or determine that credit cannot be extended</span></span></li><li><span style="font-size:12px;"><span class="cf0">Maintain professional interaction with all Matco Tools personnel, distributors, and customers at all times</span></span></li><li><span style="font-size:12px;"><span class="cf0">Build and maintain solid relationships with the above mentioned</span></span></li><li><span style="font-size:12px;"><span class="cf0">Maintain and promote a positive attitude while meeting productivity and quality goals</span></span></li><li><span style="font-size:12px;"><span class="cf0">Remain flexible and adaptable to changes in processes and work shifts</span></span></li><li><span style="font-size:12px;"><span class="cf0">Other duties as assigned</span></span></li></ul><p style="font-family:Arial;"><span style="font-size:12px;"><strong>WHO YOU ARE (Qualifications)</strong></span></p><ul><li class="pf0"><span style="font-size:12px;"><span class="cf0">High school diploma or equivalent G.E.D. required</span></span></li><li class="pf0"><span style="font-size:12px;"><span class="cf0">One year of experience in a call center-based environment preferred</span></span></li><li class="pf0"><span style="font-size:12px;"><span class="cf0"><strong>Must be able and willing to work 10:30am-7:00pm ET shift Monday through Friday</strong></span></span></li><li class="pf0"><span style="font-size:12px;"><span class="cf0">Required to work on-site at Matco headquarters every Tuesday, Wednesday and Thursday</span></span></li><li class="pf0"><span style="font-size:12px;"><span class="cf0">Ability to work remotely on Monday and Friday</span></span></li><li class="pf0"><span style="font-size:12px;"><span class="cf0">Must have reliable transportation</span></span></li><li class="pf0"><span style="font-size:12px;"><span class="cf0">Ability to carry out responsibilities with minimal direction and work well in a team environment</span></span></li><li class="pf0"><span style="font-size:12px;"><span class="cf0">Ability to adapt to an ever-changing environment which requires flexibility, especially around processes</span></span></li><li class="pf0"><span style="font-size:12px;"><span class="cf0">A well-developed sense of urgency and follow-through</span></span></li><li class="pf0"><span style="font-size:12px;"><span class="cf0">Strong problem-solving skills</span></span></li><li class="pf0"><span style="font-size:12px;"><span class="cf0">Ability to communicate effectively via mail, email, and phone by utilizing proper grammar and phrasing</span></span></li></ul><p style="font-family:Arial;"><span style="color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;">Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.*</span></p><p style="font-family:Arial;"><span style="color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;"><strong>Disclaimer:</strong> The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant’s geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. </span></p><p style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><strong>WHO IS MATCO</strong></span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit </span><a href="https://www.matcotools.com" target="_blank" rel="noopener"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">www.matcotools.com</span></a><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"> </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><strong>BENEFITS</strong></span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">Annual bonuses/incentives (depending on position)</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">Immediate company benefits (medical, dental, vision, life, etc.)</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">401k with company match</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">401k defined contribution after 1 year of service</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">High level of employee engagement</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">Walking path </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">Dress for your day - every day casual/jeans</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">Employee discounts</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">15 days vacation + 3 floating holidays + 10 paid holidays</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">Paid maternity & paternity leave</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">Tuition reimbursement</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">Student loan payment assistance</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">Hybrid work environment (2 days remote) for onsite roles</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">Annual Day of Caring for employees to volunteer</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">Discounts on tools</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">Annual team building events</span></p><p style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">#LI-KS1</span></p><p style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">#LI-Hybrid</span></p><p style="font-family:Arial;"><span style="color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;"><strong>WHO IS VONTIER</strong></span></p><p style="font-family:Arial;"><span style="color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;">Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company’s website at </span><a href="https://www.vontier.com" target="_blank" rel="noopener"><span style="color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;">www.vontier.com</span></a><span style="color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;">.</span></p><p style="font-family:Arial;"><span style="color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;"><strong>At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.</strong></span></p><p style="font-family:Arial;"><span style="color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;">Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.</span></p><p style="font-family:Arial;"><span style="color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;">Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.</span></p><p style="font-family:Arial;"><span style="color:#000000;font-family:arial, helvetica, sans-serif;font-size:12px;"><strong>Together, let’s enable the way the world moves!</strong></span></p>"Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
What you'll do
- You will be responsible for servicing customers and franchisees in a call center environment, communicating with customers on financial matters. Additionally, you will input data to determine if a request for credit can be granted and assist customers with solving outstanding issues.
About Vontier
We’re a global technology company focused on transportation and mobility. Our businesses are all industry leaders in their sectors – across convenience retail, mobility infrastructure, retail and commercial fueling, fleet management and vehicle maintenance and repair. We are leading the way to smarter transportation for a growing, connected world.
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Frequently Asked Questions
What does a Credit Representative I do at Vontier?
As a Credit Representative I at Vontier, you will: you will be responsible for servicing customers and franchisees in a call center environment, communicating with customers on financial matters. Additionally, you will input data to determine if a request for credit can be granted and assist customers with solving outstanding issues..
Is the Credit Representative I position at Vontier remote?
The Credit Representative I position at Vontier is based in Stow, Ohio, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Credit Representative I position at Vontier?
You can apply for the Credit Representative I position at Vontierdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.