Role

Principal Product Development Lead – Fixed Line & Network Services

Job Level/ Designation

M3

Function / Department

Enterprise / Connectivity and Business Comm

Location

Mumbai Corporate

Job Purpose

This role owns end-to-end product strategy, development, and lifecycle enhancements for the enterprise fixed-line and network services portfolio, including ILL, MPLS, SD-WAN, NaaS, SASE, and managed network services.

The role sits at the intersection of market demand, network capabilities, and commercial outcomes. The mandate is to build a future-ready, differentiated network product portfolio that is fast to market, scalable to deliver, and commercially viable — while delivering a superior customer experience from day one.

This is a senior individual contributor + team leadership role, responsible for defining product vision, translating it into executable roadmaps, and driving cross-functional execution across technology, operations, regulatory, sales, and partners to launch/enhance the products.

Key Result Areas/Accountabilities

1. Product Strategy & Roadmap Participation

• Participate in the product vision and multi-year roadmap for the fixed-line and network services portfolio.
• Translate enterprise customer needs and market trends into clear product propositions and feature roadmaps.
• Continuously evolve the portfolio to support shifts towards scalable software-defined, virtualized, and consumption-based network models.

2. End-to-End Product Development & Launch

• Lead end-to-end product development from concept, business case, and design through MVP, launch, and scale.
• Ensure products are designed for speed to market, operational scalability, and commercial success.
• Drive disciplined MVP thinking — balancing feature depth with time-to-market.

3. Cross-Functional Execution Leadership

• Lead and influence dispersed cross-functional teams across:
• Network & technology planning
• Engineering & delivery
• Operations & service assurance
• Regulatory, legal, and finance
• Sales, solutions, and customer success
• Act as the single-point owner for timelines, dependencies, and delivery outcomes.

4. Post-Launch Stabilisation & Portfolio Governance

• Personally oversee initial launches and early customer deployments to ensure product-market fit and delivery readiness.
• Identify and fix process, tooling, or operational gaps exposed during launch.
• Own ongoing product enhancements based on customer feedback, sales inputs, and operational learnings.

Success Measures (KPIs)

• Delivery of a future-fit network services roadmap aligned to enterprise growth priorities
• On-time, on-budget launch of new products and major enhancements (e.g., SD-WAN, NaaS, SASE, managed network services)
• Reduction in time-to-market for new offerings
• Product adoption, attach rates, and revenue contribution from new launches
• Successful introduction of new technologies, partners, or bundled solutions

Core Competencies, Knowledge, Experience

• 15–20 years of experience across product development, network engineering, or technology leadership roles in telecom, ISPs, or enterprise networking environments.
• Proven track record of launching and scaling enterprise network products.
• Strong understanding of:
• Fixed-line connectivity (ILL, MPLS)
• SD-WAN and virtualized network services
• Cloud networking, security, and SASE architectures
• SDN/NFV concepts and operational implications

Ability to connect technology choices to customer value and commercial outcomes.

Must have technical/ professional qualifications

• Engineering graduate (BE/BTech or equivalent); postgraduate qualification preferred.
• Certifications or formal training in Agile, ITIL, or relevant network / cloud technologies is a plus.

Reporting & Team

• Reports to: Practice Head – Connectivity (Fixed Line Network Portfolio)
• Direct reports: 2 (with scope to scale as the portfolio grows)