VC
Showroom Manager
full-time•Greenwich•$114k - $120k
About this role
Who we are:
Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience.
As our organization grows internationally, we are looking for ambitious professionals with a strong history of excellent client service and consistent success in meeting sales targets across lighting and systems product lines. The ideal candidate should be motivated, focused on results, and skilled at building lasting relationships with clients, colleagues, and industry partners. Experience in high-end or luxury retail is preferred, along with the ability to thrive in a dynamic environment that demands attention to customer satisfaction and operational standards. This leadership role will shape a sales team committed to achieving both sales and operational goals while maintaining the company's core values. The Showroom Manager will oversee recruiting, training, and mentoring staff to excel at every stage of the sales process—from initial contact to project completion and after-sales support. Additionally, the role requires a strategic mindset to identify new business opportunities, implement innovative sales strategies, and ensure the highest standards of product presentation within the showroom. A successful manager will set a positive example, promoting teamwork and inclusivity, encouraging ongoing improvement, and inspiring a dedication to outstanding customer experiences.
Visual Comfort Offers:
- Work-Life Balance: Showrooms operate Monday through Friday 10:00 am to 6:00 pm and Saturday, 10:00 a.m. to 5:00 p.m.; closed on Sundays. Team Members follow a five-day rotating schedule, including two Saturdays per month.
- Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
- Paid Time Off: Generous vacation accrual and paid time off policies.
- Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
- Compensation: Competitive base salary with opportunities for monthly variable compensation.
- Health Benefits: Medical, vision, and dental coverage available starting the first of the month after your start date.
- Insurance: Company-provided life insurance and short-term disability coverage.
- Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.
How success is defined:
People Leadership:
- Provide support, coaching and direction to ensure comprehensive understanding of Visual Comfort & Co’s approach to sales, customer service, and showroom operational procedures
- Partner and foster a strong collaborative working relationship with all members of the business including Business Development Specialists.
- Create and manage a proactive sales and business development approach to target and convert new prospective customers
- Utilize and analyze available sales and operations data to drive sales behaviors and priorities
- Work with the Visual Comfort & Co marketing team to identify and develop events in the local market
Showroom Operations:
- Maintain a clean, visually appealing, and well-organized showroom environment to support sales objectives.
- Collaborate with the Visual Merchandising and Operations teams to effectively merchandise and manage showroom inventory.
- Develop expertise in the company's point-of-sale and operating systems and provide training to staff as needed.
- Coordinate with internal departments to ensure successful execution of showroom product resets, buildouts, and installations.
- Ensure the showroom is prepared for business and operational at the start of each business day.
Communication & Reporting:
- Consistently provide updates on store performance, including sales figures, returns, inventory aging, personnel matters, and request support when necessary.
- Prepare monthly reports in accordance with company protocols and timelines.
- Maintain accurate records of showroom inventory, sales activity, and banking transactions.
What you will bring:
- 3+ years’ management and sales experience in luxury home furnishings, lighting, or building materials
- Background in interior design, custom home products, or lighting required
- College degree required
- Proven leadership and motivational abilities
- Strong organizational and follow-up skills
- Maintains professional demeanor
- Creative with strong design sense
- Capable of handling multiple priorities
- Strong analytical and decision-making skills
- Proficient in point-of-sale systems
- Discreet with confidential information
- Skilled in customer service operations
- Flexible schedule, including Saturdays
- Consistently upholds Visual Comfort’s brand values and service standards
Compensation Range: $114,000 to $120,000
#LI-Onsite
Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information, or any other legally protected status.
To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, Visual Comfort & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
What you'll do
- The Showroom Manager will oversee recruiting, training, and mentoring staff while shaping a sales team to achieve sales and operational goals. They will also identify new business opportunities and ensure high standards of product presentation in the showroom.
About Visual Comfort & Co.
Discover the power and beauty of light
Visual Comfort & Co. is the premier resource for decorative lighting, architectural lighting, and ceiling fans from the most influential designers in the world. Our community of interior designers, architects, lighting designers, builders, contractors, e-tailers, retailers, distributors, and consumers shares a modern sensibility, an affinity for great design, and a passion for elevating their built environment. Moreover, they value quality craftsmanship, investing in premium design elements because they truly value the longevity and distinction these details bring to a space.
We are proud to be pioneers in partnering with extraordinary designers. Each of our design partners brings their own unique vision to the creation of beautiful lighting, extending the range of what we do and who we reach. It is our privilege to bring their designs to life, and we’re thrilled they are the company we keep.
As we’ve grown, Visual Comfort & Co. has become home to the world’s most expansive selection of premium lighting & fans. We are one company, one source, & one brand—tirelessly building on the promise that still rings true in the name of our original business. We’ve organized our vast portfolio into a series of curated collections (Signature, Modern, Studio, Fan, and Architectural) that make it easier to find the product, style, & price range you want for any size & type of project.
Our selection aims to meet a diversity of needs and preferences, and our shopping experience (in our showrooms and online) is designed to share a representative range of our products in an optimal setting. We are committed to assisting our customers through every step of their Visual Comfort & Co. journey, providing exceptional support and personalized assistance to ensure satisfaction. Our dedicated team strives to exceed customer expectations by providing a seamless and enjoyable experience from selection to installation.
Ready to join Visual Comfort & Co.?
Take the next step in your career journey
Frequently Asked Questions
What does Visual Comfort & Co. pay for a Showroom Manager?
Visual Comfort & Co. offers a competitive compensation package for the Showroom Manager role. The salary range is USD 114k - 120k per year. Apply through Clera to learn more about the full compensation details.
What does a Showroom Manager do at Visual Comfort & Co.?
As a Showroom Manager at Visual Comfort & Co., you will: the Showroom Manager will oversee recruiting, training, and mentoring staff while shaping a sales team to achieve sales and operational goals. They will also identify new business opportunities and ensure high standards of product presentation in the showroom..
Is the Showroom Manager position at Visual Comfort & Co. remote?
The Showroom Manager position at Visual Comfort & Co. is based in Greenwich, Connecticut, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Showroom Manager position at Visual Comfort & Co.?
You can apply for the Showroom Manager position at Visual Comfort & Co.directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.