About this role
About Us:
Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.
Job Type: Full Time
Pay: $58,656 - $74,633.61
The Role:
A Visionworks Licensed General Manager (GM) is a leader of others and leader of the business at Visionworks. This person is a smart, business-savvy self-starter who knows their way around profitability and the driving factors of success. The General Manager will also manage a service driven team to ensure a simple, human and bold patient and customer journey from doctor appointment to eyewear pickup.
- Maximize the store’s profitability without compromising the patient/customer experience by setting and exceeding organization’s financial and performance goals
- Engage regularly with the Doctor to touch base on business needs, associates and patient/customer experience
- Prep and plan business for the day by managing incoming traffic, doctor appointments, and scheduled eyewear services
- Hire, Train, coach, develop and support store associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience
- Remove obstacles and find resolution in the patient/customer experience when needed
- Lead, execute and improve all broad operational activities to meet the store's financial and customer experience goals
Qualifications:
- HS Diploma or GED required; Bachelor’s degree preferred
- Three (3) or more years of related experience required
- Optical management experience preferred
- Licensed GMs must have a current State Opticians License
What we offer!
At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts —including but not limited to
- Vision Coverage)
- Paid Parental Leave
- Bereavement Leave
- 401 (k) Savings Plan
- Paid Time off
- Milestone anniversary awards
- Medical, Dental for Full Timers
- And more!
Everyone has a story that makes them who they are. At Visionworks, we’re looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).
VSP is an equal opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, gender identity, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state, or local law.
Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.
Other facts
About Visionworks
At Visionworks, we’re devoted to one thing — healthy eyes. We sit at the intersection of healthcare and retail, providing a national network of optometrists, clinical specialists, retail experts, and high-quality eyewear products and services.
Our purpose is to help everyone see the world they love and we’re passionate about delivering flawless vision, unexpectedly simple. We want to ensure every person who visits our doctors and stores has an incredible patient care experience.
We believe in taking care of our own people because we know our employees are the heart of the business. Our diverse culture is highly collaborative, results driven, intellectually stimulating, fast-paced and fun. We’re relentlessly focused on continuous improvement and growth.
Our goal is to be the BEST at serving the needs of our patients and customers and we pledge to always Be Simple, Human and Bold.
Visionworks is an equal opportunity employer of all qualified individuals, including minorities, veterans and individuals with disabilities.
What you'll do
- The General Manager leads the business and manages a service-driven team to ensure a positive patient and customer journey. They are responsible for maximizing profitability while maintaining high standards of customer experience.
Ready to join Visionworks?
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