About this role
About Us:
Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.
Pay Class: Full Time
Pay Rate: $15.22 - $20.17 per/hr
The Role:
A Visionworks Optical Supervisor/Assistant Manager is a leader of self and supporter of the business at Visionworks. This person role models the Visionworks way and supervises the store in the absence of the General Manager. The OSUP will also support the General Manager in achieving store financial goals by demonstrating floor leadership, accountability, and providing associate team with coaching and development to ensure a simple, human and bold patient and customer journey.
- Promote the store’s profitability and achievement of sales goals by holding self and team accountable to delivering daily, weekly, and monthly targets
- Role model and engage in all steps of Patient/Customer journey, as well as supervise and redirect associates in exam lane and sales floor
- Support GM in managing incoming traffic by coordinating and confirming doctor appointments , scheduled eyewear services, and ensuring all patient/customer’s needs are met
- Coach, motivate, and support associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience
- Use sound judgment to remove obstacles and find resolution in the patient/customer experience in partnership of General Manager
- Execute all broad operational activities to meet the store's financial and customer experience goals
Qualifications:
- HS Diploma, GED or equivalent experience required
- 1-5 years of supervisory experience required
What we offer!
At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts —including but not limited to
- Vision Coverage
- Paid Parental Leave
- Bereavement Leave
- 401 (k) Savings Plan
- Paid Time off
- Milestone anniversary awards
- Medical, Dental for Full Timers
- And more!
Everyone has a story that makes them who they are. At Visionworks, we’re looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.
Other facts
About Visionworks
At Visionworks, we’re devoted to one thing — healthy eyes. We sit at the intersection of healthcare and retail, providing a national network of optometrists, clinical specialists, retail experts, and high-quality eyewear products and services.
Our purpose is to help everyone see the world they love and we’re passionate about delivering flawless vision, unexpectedly simple. We want to ensure every person who visits our doctors and stores has an incredible patient care experience.
We believe in taking care of our own people because we know our employees are the heart of the business. Our diverse culture is highly collaborative, results driven, intellectually stimulating, fast-paced and fun. We’re relentlessly focused on continuous improvement and growth.
Our goal is to be the BEST at serving the needs of our patients and customers and we pledge to always Be Simple, Human and Bold.
Visionworks is an equal opportunity employer of all qualified individuals, including minorities, veterans and individuals with disabilities.
What you'll do
- The Assistant Manager supervises the store in the absence of the General Manager and supports achieving financial goals through leadership and coaching. They are responsible for ensuring a positive patient and customer experience while managing store operations.
Ready to join Visionworks?
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