Network Engineer II

Location: Wyoming, Colorado, Montana, Remote US
 Please note: We are only considering candidates who currently reside in areas where Visionary Broadband is authorized to work. Wyoming, Colorado, Montana, Oklahoma, and Texas

Compensation: $91,000 - $115,000 / year, Final salary will be decided within the posted range commensurate with experience.

Our Opportunity:

In 1994, three visionaries turned a Bulletin Board Service with six modems and a 56k connection to the internet into a regional broadband powerhouse.  Becoming a premier internet provider in the Rocky Mountain Region didn't come easy. It takes being as tough as the terrain. With a focus on rural service, Visionary has found a niche untapped by larger service organizations. In fact, this focus often means Visionary offers the service with the customer in mind and financial benefit as a distant second.

Visionary Broadband seeks a qualified individual to fill the role of Network Engineer II. This full-time position will join the team at Visionary Broadband, one of the top internet service providers in the Rocky Mountain region. 

Key Responsibilities

1. Network Design and Architecture:
   • Collaborate within a team to plan network growth and advancement as well as new network additions.
   • Continued network advancement in existing architectures supporting various functions for redundancy, security, and customer management.
   • Project ownership with team collaboration to provide effective efforts planning and bringing project success to completion.
2. Network Implementation:
   • Configure and deploy new network devices according to the approved designs and documentation.
   • Upgrade and verify network functions on existing devices including services, protocols, and applications.
   • Design and implement architecture and customer management advancements across multiple systems.
3. Network Maintenance and Monitoring:
   • Perform regular maintenance tasks like firmware upgrades, patches, and security updates.
   • Monitor network performance, usage, and security to identify and resolve any issues or potential threats.
4. Troubleshooting and Problem Resolution:
   • Diagnose and resolve network-related problems, including connectivity issues, outages, and performance bottlenecks.
   • Collaborate with cross-functional teams and vendors to address complex network problems.
   • Provide escalation assistance to troubleshoot and resolve network issues and support needs.
5. Security and Compliance:
   • Implement security measures to safeguard the network from cyber threats and attacks.
   • Collaborate within a team structure to ensure compliance with industry standards and regulations related to network security and privacy.
6. Capacity Planning and Scalability:
   • Provide network capacity planning as needed for continued network growth and stability.
   • Evaluate and share network protocol advancements to benefit network and user experience.
7. Documentation and Reporting:
   • Maintain accurate and up-to-date documentation of network configurations, diagrams, and processes.
   • Generate regular reports on network performance, incidents, and upgrades for Network Engineering or Management reviews.
8. Emerging Technologies and Trends:
   • Stay informed about industry trends, emerging technologies, and best practices in networking.
   • Provide technical recommendations and methods to enhance network efficiency and performance.
   • Evaluate many types of network equipment, such as routers, switches, firewalls, and other necessary hardware.
9. Collaboration and Communication:
   • Collaborate with cross-functional teams, including Project Management, Network Support and Administration, Sales Engineering, and Field Service Operations, to ensure seamless service delivery.
10. On-Call Rotation:
    • Participate in a scheduled on-call rotation to provide after-hours support for critical network issues. Respond promptly to incidents, ensuring minimal disruption to business operations.

Qualifications

• 2-5 years applicable experience in network engineering or IT infrastructure.
• Prior experience with service providers is highly preferred.
• Degree in Computer Science, Information Technology, or a related field (equivalent experience may be considered).
• Real passion for networking and a strong sense of self-motivation.
• Strong desire to contribute to a collaborative and harmonious team environment.
• Excellent written and verbal communication skills for issue documentation and peer collaboration.
• Proficient in using drawing software (e.g., Visio, Lucidchart) to create accurate network diagrams.
• Solid understanding of the OSI reference model and its practical applications.
• Skilled in diagnosing and resolving technical network issues both onsite and remotely.
• Proficient in interpreting data from network monitoring tools and systems.
• Exceptional problem-solving abilities in dynamic environments.
• Advanced knowledge of IPv4 and IPv6 Routing in service provider networks.
• Strong command of network protocols including MPLS, PPPoE, DHCP, OSPF, IS-IS, and BGP.
• Industry certifications such as CCNA or JNCIA or higher are preferred (or active pursuit thereof).

Benefits

• Competitive salary (includes on-call pay, tower climbing bonuses, commission eligible position, company annual bonus plan)
• Comprehensive benefits package (available the 1^st of the month after 30 days of employment) including 2 medical plan choices, dental, vision and HAS (with high-deductible medical plan)
• 401k with a dollar for dollar match up to 6%
• Voluntary short and long-term disability, life insurance and accidental death & dismemberment
• Paid Time Off, Paid Holidays, Bereavement Pay and Paid Parental Leave

Visionary Broadband is an equal opportunity employer, all applicants will be considered without discrimination on the basis of race, religion, national origin, age, sex, marital status, disabilities, gender identity or expression, sexual orientation, veteran status or any other characteristics protected by law.