Summary
Location
Hyderabad
Type
full-time
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About this role
- Define end-to-end Salesforce architectures covering OmniStudio, Public Sector Solutions, and core clouds (Sales, Service, Marketing, Experience, Platform).
- Translate business requirements into scalable, secure, and compliant technical designs, balancing configuration and custom development.
- Serve as the technical authority during solution design workshops, providing recommendations on OmniStudio patterns, API strategy, data models, and integration approaches.
- Guide development teams on OmniStudio components (OmniScripts, FlexCards, Integration Procedures, DataRaptors, Decision Tables) and Apex, ensuring alignment to best practices.
- Oversee governance and standards, including performance optimisation, data strategy, security, and DevOps (GitLab pipelines, DX, metadata deployment).
- Conduct design reviews, code reviews, and ensure technical deliverables meet quality and compliance standards for public sector requirements.
- Collaborate closely with Solution Architects, Functional Consultants, Project Managers, and client stakeholders to ensure technical feasibility and successful delivery.
- Act as a mentor to developers and consultants, building technical capability within the team.
Profile
- Minimum Bachelor’s degree in IT, Computer Science, or related field.
- 10+ years of Salesforce experience, with at least 3+ years in an architect role.
- Proven expertise in Salesforce OmniStudio (OmniScripts, FlexCards, DataRaptors, Integration Procedures).
- Hands-on experience with Public Sector Solutions (PSS).
- Prior experience working with government or public sector organisations is highly preferred, with an understanding of regulatory, compliance, and public service delivery contexts.
- Salesforce Application/Technical Architect certifications strongly preferred; OmniStudio Developer/Consultant certifications required.
- Strong integration knowledge (APIs, middleware, legacy system interoperability).
- Deep understanding of Salesforce DevOps practices (GitLab, Salesforce DX, metadata management, automated CI/CD pipelines).
- Excellent communication skills, with the ability to engage both technical and non-technical stakeholders.
- Meticulous in documentation – able to produce clear, accurate, and reusable technical designs, architecture diagrams, and standards guides.
GDPR MESSAGE: Our privacy policy has been updated to comply with the new regulations. We invite you to consult it by clicking here: https://www.viseo.com/fr/politique-de-confidentialite. The VISEO Group uses the data collected as part of your application to assess your suitability for the job in question. We use the Jazz HR tool to help us in our recruitment process. This tool complies with current regulations on the protection of personal data. The tool is hosted in the United States and is PrivacyShield certified for HR data. In all cases, we may keep your file for 5 years so that we can contact you again if another position matches your profile. You may, of course, object to this. To find out more about how your data is used and how you can exercise your rights, please consult our privacy policy https://www.viseo.com/fr/politique-de-confidentialite.
Other facts
About VISEO
VISEO is a global digital and business consulting company that assists its clients with their transformation journeys using advanced technology and industry expertise.
We aim to make our clients’ digital strategy a reality, allowing them to be more productive, innovative, and competitive.
Our comprehensive approach to digital transformation, combined with our international network and skilled teams, ensures lasting results and successful business transformations for our clients.
VISEO operates in more than 20 countries, has 3000 employees and made €360 millions in revenue in 2023.
What you'll do
- Define end-to-end Salesforce architectures and translate business requirements into technical designs. Oversee governance, conduct design reviews, and collaborate with various stakeholders to ensure successful delivery.
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