Bilingual Virtual Assistant (Permanent Work from Home ) For Pooling
full-time•Buenos Aires
About this role
This is a remote position.
Join our team as a Bilingual Virtual Assistant!
We are VirtuallyinCredible, a company committed to living and loving life. We started out with just 1 Virtual Assistant, and now we have over a thousand virtual assistants collectively working at home with us. As a Bilingual Virtual Assistant, your role will contribute to the success of the business by providing the best customer support and experience to our valued clients.
Responsibilities:
Provide customer support and manage client communications
Handle calls and email inquiries
Administrative tasks such as A/R, A/P, Work order processing, notices, compliances, lease renewals, document preparation, email management
Marketing and Social Media Management
Comply with client-specific Standard Operating Procedures in doing the day-to-day tasks
Proactively keep him/herself updated with changes in Standard Operating Procedures and guidelines.
Complies with VirtuallyinCredible’s set of guidelines in the fulfillment of daily tasks.
Effectively represents VirtuallyinCredible’s core values to anyone within or outside of the company.
Provide data and information to the leadership team as required.
Perform additional/other services that may be required from time to time, which may or may not be related to the primary obligations stated above.
Requirements
Qualifications & Skills
Bilingual: Fluent in English and Spanish
High school diploma or equivalent required
Excellent verbal and written communication skills
Strong organizational and multitasking abilities in a fast-paced environment
2 years of Customer Service experience in inbound/outbound US voice accounts
Good American accent
Ability to manage multiple phone lines and prioritize tasks efficiently
High attention to detail and accuracy in recordkeeping
Team player with strong problem-solving skills and a customer-focused mindset
Quiet home office work environment
Fast and reliable internet connection of at least 10MBPS with internet backup available
Dependable electricity with power backup available
Computer RAM: At least 12 GB RAM Memory for Windows, 8GB RAM for Mac
Computer Processor: AMD Ryzen 3 2200/i3, Intel 8th gen/i5 and above
Computer Operating System: Windows 11, or macOS (Sequoia, Sonoma, Ventura, and Tahoe)
This is a pooling requisition. We are constantly looking for great talent to join our team. Once you pass our preonboarding process, our recruitment team will work to match your specific skills and experience with our clients.
What you'll do
- As a Bilingual Virtual Assistant, you will provide customer support and manage client communications, handling calls and email inquiries. You will also perform various administrative tasks and ensure compliance with client-specific Standard Operating Procedures.
About VirtuallyinCredible Careers
VirtuallyinCredible is a company based in Florida, USA.
Ready to join VirtuallyinCredible Careers?
Take the next step in your career journey
Frequently Asked Questions
What does a Bilingual Virtual Assistant (Permanent Work from Home ) For Pooling do at VirtuallyinCredible Careers?
As a Bilingual Virtual Assistant (Permanent Work from Home ) For Pooling at VirtuallyinCredible Careers, you will: as a Bilingual Virtual Assistant, you will provide customer support and manage client communications, handling calls and email inquiries. You will also perform various administrative tasks and ensure compliance with client-specific Standard Operating Procedures..
Is the Bilingual Virtual Assistant (Permanent Work from Home ) For Pooling position at VirtuallyinCredible Careers remote?
The Bilingual Virtual Assistant (Permanent Work from Home ) For Pooling position at VirtuallyinCredible Careers is based in Buenos Aires, Argentina. Contact the company through Clera for specific work arrangement details.
How do I apply for the Bilingual Virtual Assistant (Permanent Work from Home ) For Pooling position at VirtuallyinCredible Careers?
You can apply for the Bilingual Virtual Assistant (Permanent Work from Home ) For Pooling position at VirtuallyinCredible Careersdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.