VS
Collections Agents
full-time•Ormoc•$19k - $21k
Summary
About this role
Collections Agents
Department: Operations
Employment Type: Full Time
Location: Ormoc - Chinatown, PH
Compensation: $19,000 - $21,600 / month
Description
Virtual Staffing Solutions is currently looking for Collections Agents who will be responsible for contacting customers regarding overdue accounts, negotiating payment arrangements, and maintaining accurate records of interactions.
Key Responsibilities
- Contact customers regarding delinquent accounts via phone, email, or other communication channels.
- Follow up on overdue payments for various accounts, including utilities, loans, and telecommunications services.
- Negotiate payment arrangements with customers while adhering to company policies and regulatory guidelines.
- Maintain accurate records of customer interactions, payments, and account status in the system.
- Provide excellent customer service, addressing questions or concerns professionally.
- Coordinate with internal teams and third-party agencies to resolve account issues efficiently.
- Meet or exceed collection targets and performance metrics.
- Stay updated on company policies, procedures, and compliance requirements related to collections.
Skills, Knowledge and Expertise
- At least 6 months BPO or call center experience.
- Experience in finance or collections is a plus.
- Excellent communication skills.
- Proficient in Excel and computer applications.
- Able to multitask in a fast-paced environment.
What you'll do
- Collections Agents will contact customers regarding overdue accounts and negotiate payment arrangements. They will also maintain accurate records of interactions and provide excellent customer service.
About Virtual Staffing Solutions
Virtual Staffing Solutions is a staffing and recruiting company based out of United States.
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Frequently Asked Questions
What does Virtual Staffing Solutions pay for a Collections Agents?
Virtual Staffing Solutions offers a competitive compensation package for the Collections Agents role. The salary range is USD 19k - 22k per year. Apply through Clera to learn more about the full compensation details.
What does a Collections Agents do at Virtual Staffing Solutions?
As a Collections Agents at Virtual Staffing Solutions, you will: collections Agents will contact customers regarding overdue accounts and negotiate payment arrangements. They will also maintain accurate records of interactions and provide excellent customer service..
Is the Collections Agents position at Virtual Staffing Solutions remote?
The Collections Agents position at Virtual Staffing Solutions is based in Ormoc, Leyte, Philippines. Contact the company through Clera for specific work arrangement details.
How do I apply for the Collections Agents position at Virtual Staffing Solutions?
You can apply for the Collections Agents position at Virtual Staffing Solutionsdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.