About this role
VirtualStaff365 is a leading Australian-based offshore recruitment and staffing provider, connecting top talent in the Philippines with innovative businesses across Australia and New Zealand. We pride ourselves on a candidate-first approach, long-term client partnerships, and a collaborative internal team culture.
As a fast-growing business in a fast-growing sector, we're seeking to take on an HR Coordinator: People & Wellness to coordinate the full employee lifecycle and manage EOR requirements, while acting as the primary liaison between staff, clients, and internal teams.
Job/Role Responsibilities
- Assist with HR process documentation, including staff handbooks and codes of conduct aligned with PH labour laws.
- Manage end-to-end onboarding and offboarding, including contracts, compliance, and client/staff communication.
- Conduct staff check-ins, performance reviews, and provide actionable client updates.
- Administer employee benefits, rate reviews, bonuses, and contract changes.
- Manage timekeeping, attendance, payroll-related administration, and leave records.
- Maintain accurate HR records, files, and compliance documentation.
- Support implementation and training on HRIS systems (e.g., Sprout).
- Address staff and client concerns professionally, including conflict resolution and behavioural issues.
- Drive staff wellbeing initiatives and engagement activities.
- Prepare reports, operational insights, and HR analytics for internal and client use.
- Ensure HR practices comply with EOR requirements, PH labour laws, and VS365 policies.
- Support dispute resolution, grievance handling, and statutory compliance processes.
- Minimum 5 years’ experience in HR coordination, employee lifecycle management, or client-facing HR support.
- Strong written and verbal communication skills in English.
- Advanced conflict resolution, negotiation, and emotional intelligence.
- High attention to detail and compliance accuracy.
- Ability to manage sensitive information with discretion.
- Experience in HRIS, timekeeping, payroll systems, and Google Workspace/MS Office Suite.
- Structured, process-driven, and committed to legislative compliance and EOR standards.
- Professional, calm, and reliable in high-pressure environments.
- Permanent work-from-home set-up
- Dayshift (Australian business hours)
- Full-time job
- HMO
- Annual leave
- 13th-month pay
- With Government Mandated Benefits
Other facts
About Virtual Staff 365
VirtualStaff365 is a Melbourne-based outsourcing specialist, helping Australian businesses to get things done and saving up to 80% of costs.
We specialise in recruiting and retaining home-based virtual assistants as well as helping larger businesses to source suitable outsourcing facilities (BPO's).
We started employing virtual staff in 2009, and with the growth in offshoring, we have now been helping local Australian businesses to successfully take on virtual staff.
What you'll do
- The HR Coordinator will manage the full employee lifecycle, including onboarding and offboarding, while ensuring compliance with PH labour laws. They will also address staff and client concerns, drive wellbeing initiatives, and prepare HR analytics reports.
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