Medical Virtual Assistant - Virtual Assistant
full-time•Manila
About this role
This is a remote position.
Are you a compassionate, detail-oriented professional with a passion for supporting children and families? A California-based pediatric therapy clinic is seeking a Medical Virtual Assistant to join their team full-time. In this role, you'll help ensure smooth scheduling, communication, and administrative coordination, directly contributing to the well-being of the children they serve.
This clinic is grounded in a holistic, child-led approach to care—focusing on nurturing the mind, body, and spirit of each child. Their work is personal, collaborative, and deeply rooted in empowering children to build meaningful relationships and a strong sense of self.
Why You Should Apply
Be part of a purpose-driven team that transforms lives through meaningful connection, compassion, and care.
Key Responsibilities
Scheduling & Coordination
Schedule and reschedule patient appointments via EMR
Confirm new patient appointments and manage therapist calendars
Coordinate telehealth sessions and care team meetings
Assist families with insurance-related scheduling (e.g. gap exceptions)
Patient & Insurance Support
Respond to phone and email inquiries with empathy and professionalism
Clarify insurance coverage details and assist with related questions
Maintain accurate, confidential electronic medical records
Administrative Support
Support therapists with calendar coordination and care logistics
Collaborate with team members to ensure efficient day-to-day operations
Greet patients virtually and guide them through onboarding steps
Requirements
Experience in healthcare customer service, scheduling, or admin support
Familiarity with pediatric therapy (OT and speech) is a strong plus
Comfortable using EMR systems (Ensora preferred), Salesforce, and Google Workspace
Strong communication and multitasking skills
Spanish-speaking candidates are highly encouraged to apply
Benefits
Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families across the globe.
What you'll do
- The Medical Virtual Assistant will manage scheduling, communication, and administrative coordination to support the clinic's operations. This role directly contributes to the well-being of children and families by ensuring smooth appointment management and patient support.
About Virtual Rockstar
Welcome to Virtual Rockstar, where we specialize in providing top-tier virtual assistance services to outpatient private practices. Our mission is to empower Medical entrepreneurs and leaders with the administrative support they need to thrive in an increasingly competitive healthcare environment.
Our virtual assistants are meticulously trained in private practice operations, billing, patient scheduling & reception, insurance verification & authorization, marketing, bookkeeping, and more, ensuring that our clients receive skilled support that enhances operational efficiency and patient satisfaction.
Why choose Virtual Rockstar? We believe in building partnerships that foster growth and success. Our virtual assistants are not just remote employees; they are integral members of your team who are committed to your practice’s success. With Virtual Rockstar, you gain more than just extra hands—you gain a strategic ally dedicated to helping you streamline processes and improve outcomes.
With each higher, you're not only getting a more committed team member (saving on average $20,000 of profit per hire), you are bringing a family out of poverty.
Partner with Virtual Rockstar to transform your private practice with exceptional virtual assistance. Let's achieve greatness together!
Ready to join Virtual Rockstar?
Take the next step in your career journey
Frequently Asked Questions
What does a Medical Virtual Assistant - Virtual Assistant do at Virtual Rockstar?
As a Medical Virtual Assistant - Virtual Assistant at Virtual Rockstar, you will: the Medical Virtual Assistant will manage scheduling, communication, and administrative coordination to support the clinic's operations. This role directly contributes to the well-being of children and families by ensuring smooth appointment management and patient support..
Is the Medical Virtual Assistant - Virtual Assistant position at Virtual Rockstar remote?
The Medical Virtual Assistant - Virtual Assistant position at Virtual Rockstar is based in Manila, Metro Manila, Philippines. Contact the company through Clera for specific work arrangement details.
How do I apply for the Medical Virtual Assistant - Virtual Assistant position at Virtual Rockstar?
You can apply for the Medical Virtual Assistant - Virtual Assistant position at Virtual Rockstardirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.