Marketing & Operations Virtual Assistant
full-time•Manila
About this role
This is a remote position.
Virtual Rockstar is hiring a Marketing & Operations Virtual Assistant on behalf of a US-based healthcare and rehabilitation organization.
The Marketing & Operations VA will support marketing execution, data reporting, and operational follow-through across multiple systems. This role is designed to remove execution bottlenecks, maintain clean and accurate data, and support marketing experiments, campaigns, and workshops—allowing leadership to stay focused on strategy and growth.
About Our Client
Our client is a mission-driven healthcare organization focused on elevating expectations and helping people achieve meaningful, measurable results. Their culture is built on genuine care, strong relationships, education, teamwork, and continuous improvement.
They value trust, accountability, healthy discussion, and follow-through. This is a highly collaborative environment where attention to detail, ownership, and reliability are critical to success.
Responsibilities
Marketing & Campaign Execution
Support execution of marketing campaigns across email, SMS, social media, and workshops
Schedule, test, and QA email and text campaigns
Build and update email and SMS templates for different pipeline stages
Monitor campaign performance and flag issues or inconsistencies
Assist with social media management and basic content support
Monitor and respond to online reviews and comments as needed
Data Entry, Reporting & KPI Tracking
Perform weekly and monthly data entry and KPI reporting
Update dashboards and reports in Google Sheets or Excel
Pull data from multiple systems and consolidate into centralized reports
Validate data accuracy across platforms and proactively flag discrepancies
Edit and troubleshoot spreadsheet formulas (including pivot tables)
Assist with annual dashboard rollovers and ongoing report maintenance
CRM, Pipeline & Operations Support
Maintain CRM hygiene, including list cleanup, segmentation, and QA checks
Support pipeline communication via email and SMS
Assist with workshop and webinar setup, registrant tracking, and follow-up
Provide operational follow-through on tactical tasks assigned by leadership
Close administrative “loose ends” that fall outside core clinical or front-desk duties
Administrative & Cross-Functional Support
Take direction from the owner and clinic directors
Work from documented SOPs, checklists, and Loom trainings
Provide regular updates on task status and completion
Identify inefficiencies in workflows and propose improvements
Support one-off administrative and operational projects as needed
Tools & Systems Used
Google Workspace (Gmail, Docs, Sheets, Drive)
Microsoft Excel
CRM systems (Breakthrough PT Marketing, Pipedrive)
EMR: Clinicient
Automation: Zapier
Webinar & scheduling tools: Demio, Calendly
Marketing & analytics tools: Google Analytics, Google Business Profile, Meta Ads, Looker Studio
Communication: Slack, Loom
HR / ATS: BambooHR
Reporting & operations tools: FOTO, EOS 90
Requirements
Benefits
What you'll do
- The Virtual Assistant will support marketing execution across various channels like email, SMS, and social media, while also ensuring data accuracy through regular reporting and KPI tracking in centralized systems. This role involves maintaining CRM hygiene and providing operational follow-through on tactical tasks assigned by leadership to remove execution bottlenecks.
About Virtual Rockstar
Welcome to Virtual Rockstar, where we specialize in providing top-tier virtual assistance services to outpatient private practices. Our mission is to empower Medical entrepreneurs and leaders with the administrative support they need to thrive in an increasingly competitive healthcare environment.
Our virtual assistants are meticulously trained in private practice operations, billing, patient scheduling & reception, insurance verification & authorization, marketing, bookkeeping, and more, ensuring that our clients receive skilled support that enhances operational efficiency and patient satisfaction.
Why choose Virtual Rockstar? We believe in building partnerships that foster growth and success. Our virtual assistants are not just remote employees; they are integral members of your team who are committed to your practice’s success. With Virtual Rockstar, you gain more than just extra hands—you gain a strategic ally dedicated to helping you streamline processes and improve outcomes.
With each higher, you're not only getting a more committed team member (saving on average $20,000 of profit per hire), you are bringing a family out of poverty.
Partner with Virtual Rockstar to transform your private practice with exceptional virtual assistance. Let's achieve greatness together!
Ready to join Virtual Rockstar?
Take the next step in your career journey
Frequently Asked Questions
What does a Marketing & Operations Virtual Assistant do at Virtual Rockstar?
As a Marketing & Operations Virtual Assistant at Virtual Rockstar, you will: the Virtual Assistant will support marketing execution across various channels like email, SMS, and social media, while also ensuring data accuracy through regular reporting and KPI tracking in centralized systems. This role involves maintaining CRM hygiene and providing operational follow-through on tactical tasks assigned by leadership to remove execution bottlenecks..
Is the Marketing & Operations Virtual Assistant position at Virtual Rockstar remote?
The Marketing & Operations Virtual Assistant position at Virtual Rockstar is based in Manila, Metro Manila, Philippines. Contact the company through Clera for specific work arrangement details.
How do I apply for the Marketing & Operations Virtual Assistant position at Virtual Rockstar?
You can apply for the Marketing & Operations Virtual Assistant position at Virtual Rockstardirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.