About this role
Position Title
Unit Secretary, 3A/Cardiac IMCUJob Description
Purpose & Scope:
The Unit Secretary (US) is responsible for performing a variety of receptionist and clerical duties relating to the updating and organizing of information and supplies on the nursing unites, coordinating work within the unit as well as with other units and departments, reporting pertinent information to the immediate supervisor, responding to inquiries and requests from staff, patients, and visitors, and supporting patient care delivery. This position has front line responsibility for handling customer service interactions through telephone and personal contact and facilitating unit efficiency. Where appropriate, this employee will answer phones, schedule appointments, call physician offices as requested and accurately provide information to affiliated providers. This position has no responsibility for the assessment, treatment or care of patients, however the ability to communicate and interact with patients/public/staff of all ages is required.
Education:
High school diploma or equivalent is preferred.
Experience:
Computer experience is required.
Secretarial experience is preferred.
Knowledge of medical terminology is preferred.
Certification/Licensure:
None.
Other facts
About VHC Health
VHC Health® is a leading not-for-profit health system serving the Washington, DC metropolitan area since 1944. Anchored by a 453-bed teaching hospital, we provide exceptional care through advanced technology and patient-centered practices. We provide primary and specialty care to advanced specialties, including a Level II Trauma Center and a Level III Neonatal Intensive Care Unit.
With a growing network of locations, we bring top-quality healthcare closer to where patients live and work. Recognized by numerous awards and proudly holding the Magnet® designation for nursing excellence, VHC Health is committed to quality, safety, and patient experience. Partnering with distinguished providers, we strive to improve health outcomes and enhance the well-being of the communities we serve.
Join the VHC Health team: https://www.vhchealth.org/careers/
If you have questions, please contact our recruitment team at: 703.558.8109 or [email protected].
Get a behind-the-scenes look at Life At VHC Health:
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- https://www.instagram.com/lifeatvhchealth
What you'll do
- The Unit Secretary performs receptionist and clerical duties, focusing on updating and organizing information and supplies on the nursing unit while coordinating work internally and externally. This role also involves handling front-line customer service interactions with staff, patients, and visitors, and supporting patient care delivery.
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