Description

A Security Officer is responsible for providing protection for hotel guests, employees and

property. They are also responsible for providing guests with a sense of comfort and well being by

maintaining a level of visibility.

• Maintain regular attendance in compliance with Vinayaka Hospitality standards, as required by

scheduling which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing the proper

uniform and name tag when working (per brand standards)

• Comply at all times with Vinayaka Hospitality standards and regulations to encourage safe and

efficient hotel operations.

• Maintain contact with the Front Desk/Night Auditor at all times.

• Use proper radio etiquette at all times when communicating with other employees.

• Maintain and review daily activity log.

• Maintain confidentiality with respect to guest and employee incidents.

•Approach all encounters with guests and employees in a friendly, service oriented manner.

• Check I.D. of visitors/employees as necessary.

• Open secured areas for authorized personnel.

• Maintain an awareness of legal limitations of position (i.e., local ordinances, state ordinances, etc.).

• Check lights and door locks. Investigate auto accidents/theft.

• Respond to complaints.

• Assist guests to their rooms or help guests enter their rooms.

• Conduct room theft investigations.

• Assist during medical emergencies.

• Assist outside agencies as necessary.

• Provide escort.

• Respond to employee altercations.

• Assist with intoxicated guests.

• Respond to security alarms.

• Be knowledgeable about hotel and guestroom locking systems.

• Monitor TV cameras (CCTV).

• Challenge suspicious persons.

• Check safety hazards. Make rounds.

• Administer First Aid/C.P.R as necessary.

• Complete Incident/Accident Reports in a clear and concise manner.

• Answer phone and dispatch.

• Work special functions as requested.

• Receive deliveries and log shipments.

• Deliver requested items to guest rooms.

• Make wake-up calls.

• Pick up items left on property (during rounds).

• Handle items for “Lost and Found” according to the standards.

• Attend meetings as required.

• Other duties as required.

Requirements

• High School diploma or equivalent and/or experience in a hotel or a related field preferred

• CPR, First Aid and Heimlich maneuver Certified (preferred)

• Must be able to work different shifts (AM/PM/Overnight) as required

• Position is Full Time 30-40 hrs./week.

• Willing to train right candidate