Forward Deployed Engineer (NY)

About VetRec

VetRec is an enterprise-grade AI veterinary assistant backed by 24/7 best-in-class customer service. Our proprietary platform streamlines clinical workflows by instantly generating highly accurate, fully customizable medical notes, reports, dental charts, and discharge instructions. It also transforms entire patient records, including handwritten notes, into clinically precise, workflow-ready summaries and transcribes phone calls into review-ready notes. VetRec is HIPAA and SOC 2 Type II-compliant and integrates seamlessly with both cloud-based and on-premise Practice Management Systems.

About the role

Skills: Python, React, React Native, Microsoft Azure, Amazon Web Services (AWS)

We are looking for a Forward Deployed Engineer who can partner directly with enterprise customers to design, build, and deliver high-impact solutions on top of VetRec’s core platform. This role combines technical depth with customer empathy — you’ll work hand-in-hand with clients, translating their workflows and needs into scalable, production-ready solutions. This is a NY-based position only. For all questions please email us at hiring@ . This is the only mailbox we are monitoring for job postings.

Our Values

Get s* done : We are a fast-paced team, shipping features daily and onboarding clinics and hospitals of all sizes. Transparency : Brutal honesty with our team and customers is how we improve. Grit : We fight for our customers in a rapidly evolving market. Customers, customers, customers : They are the lifeblood of our business. Over-communication > under-communication : As a small team, clear and constant communication keeps us moving.

What You’ll Be Doing

Work directly with enterprise customers to understand workflows and translate needs into scalable solutions.

Design and implement customer-facing features using our existing tech stack (Python, FastAPI, React, React Native).

Collaborate with our engineering team to extend and customize core VetRec products for enterprise use cases.

Guide customers through technical integrations, including APIs, cloud infrastructure, and data pipelines.

Prototype, validate, and iterate quickly with customers — from concept to production.

Ensure solutions are robust, secure, and aligned with best practices while maintaining our “move fast” ethos.

Be the bridge between product, engineering, and customers — shaping product direction based on real-world feedback.

Who We Want

We want someone who thrives at the intersection of technology and customer success . You should share our values, love solving customer problems, and be excited to dive into technical details while keeping the big picture in mind. We are a fast-growing startup, and that means grit, urgency, and resilience are key. We work hard, celebrate wins, and always put customers first.

Requirements

5+ years of software engineering or solutions engineering experience.

Strong proficiency in Python (FastAPI or similar) and React / React Native .

Experience building AI-powered features with LLMs (frameworks like BAML are a plus).

Proven ability to design and deliver enterprise-grade integrations and backend systems.

Excellent communication skills and customer-facing experience.

Hands-on experience with cloud services (AWS or Azure), including storage, compute, and serverless functions.

Strong database knowledge (SQL & NoSQL).

A consultative mindset — you’re comfortable leading technical discussions with customers and turning them into actionable solutions.

Passion for AI, startups, and working in environments where agility and innovation are non-negotiable.

Why VetRec?

You’ll be on the front lines with customers , shaping how enterprise veterinary organizations leverage our platform. You’ll work with a small, elite engineering team where your work has immediate impact . You’ll help push forward innovation in a space that deeply matters — veterinary care. VetRec is an equal-opportunity employer and does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, veteran status, military obligations, or marital status.