Credit Consultant - Springfield, MO

Whether you come from a background in finance, sales, or customer service, you can be successful in our role. We don’t require a specific degree or experience, but we’re looking for translatable skills and relevant expertise. We will provide you with the training and development opportunities needed to build a career here! 

About The Role:

As a Credit Consultant, you’ll work directly with borrowers to help them take charge of their credit and make homeownership a reality. You’ll create a game plan to boost their credit profile and guide them toward a mortgage loan that fits their unique financial situation. This is a sales role, but more than that—it’s a chance to be a source of hope and encouragement for our borrowers as they work toward their dreams. And don’t worry if you’re not a credit expert yet—we’ve got the coaching and support to help you get there!

With a competitive base salary of $20.20/hr plus commission, you’re looking at earning between $50,000-$70,000. But here’s where it gets exciting—our top performers are hitting beyond the highest figures in this range, thanks to performance incentives that can propel your earnings higher.

Here’s a snapshot of what you’d be doing:

• Stay in touch with clients regularly, checking in on their progress and making sure they always feel supported. Proactively reach out with updates and respond quickly to emails and calls.
• Help borrowers take control of their finances by recommending smart debt management strategies that fit their goals.
• Walk clients through their credit reports, especially those who aren’t quite ready for financing yet, and help them see a clear path forward.
• Keep an eye on changing credit and underwriting guidelines so we can always offer the best advice and set realistic improvement goals.
• Stay sharp on lender guidelines and the ins and outs of credit rebuilding, so you’re always ready to guide clients toward success.
• Pitching in wherever needed to help foster a supportive and collaborative team culture.

One important thing—you’d need to be NMLS licensed (but we can help you get that when you start).

About You:

• You show up as your authentic self every day, building strong relationships through transparency and trust.
• You’re fiercely competitive and collaborative—and your drive to deliver results propels your and your customers’ success.
• Change doesn’t throw you off—you adapt, stay focused, and find ways to achieve your goals in ever-changing conditions.
• You have an intrinsic ability to connect with others through high energy, positive vibes, and confidence.
• High-stakes situations energize you, and you thrive in fast-paced environments where you can support clients through complex processes.   
• You’re natural at finding just the right words to engage and encourage customers through plans that undoubtedly support their goals.

About Us:

We started First Residential Independent Mortgage to make homebuying more authentic. Your heart and dedication will help us get there. First Residential is part of the Veterans United family of companies (with a combined $23 billion+ in closed loan volume in 2020). Fueled by VU’s mortgage experience yet specialized in conventional and FHA Loans, First Residential's the perfect place to launch your career. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly service to homebuyers and their families. And we always seek to lift up people and communities across the country.

We’re so glad you’re here checking out this opportunity! If this role gets you excited but you’re worried you don’t check every box – don't sweat it. We’re more interested in what you can bring to the team than a perfect checklist. If you’re passionate, driven, and ready to make a difference, we’d love to hear from you. Come as you are, and together we’ll create something amazing. 

Interested? Apply Today!

Learn more about us on Glassdoor and our career site at firstresidential.com/careers

Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.