VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most.

As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service.

VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world.

The Sr. Manager, Order to Cash (O2C) will play a key role in supporting the execution of Versant’s global Order to Cash operations. Reporting to the O2C Sr. Director, this position will assist with customer setup, billing, collections, credit validation, and cash application across a diverse set of revenue streams including Ad Sales, Content Distribution, Digital, Direct-to-Consumer (D2C), and Events. This position will partner closely with commercial, controllership, and shared service teams to ensure accuracy, compliance, and service excellence throughout the revenue lifecycle. This role will also help monitor performance, support reconciliations, and contribute to system process stability post-spin.

Key Responsibilities

Service Delivery

• Process customer setup, contract validation, invoice generation, and collections follow-ups across multiple revenue streams
• Apply customer payments and perform cash application activities accurately and within defined SLA timelines
• Manage resolving misdirected payments and Due To / Due From accounting entries between Versant and NBCU under CSA agreements
• Support accurate billing and collections by coordinating with internal teams to validate commercial terms and customer credit details
• Maintain accurate and up-to-date records in systems such as SAP, Salesforce, Medea, and Operative One

Standards and Controls

• Ensure compliance with billing, collections, and credit policies; flag exceptions and escalate potential risks
• Know Your Customer (KYC) Compliance, Bridger risk assessment tool administration and utilization, credit rating, assessment of the creditworthiness with respect to financial obligations
• Maintain audit-ready documentation related to invoicing, collections activity, and customer account changes
• Manage internal controls testing and support audit requests related to Order to Cash operations
• Help enforce approval workflows for customer onboarding, credit limits, and adjustments to terms

Performance

• Track and report on Order to Cash KPIs such as billing timeliness, DSO, unapplied cash, and exception volumes
• Analyse root causes for invoicing errors or delayed collections and support initiatives to improve process efficiency
• Prepare reports and summaries for internal leadership and assist in performance reviews of shared service and CSA support teams
• Contribute to ongoing enhancement of O2C dashboards and process documentation

People

• Collaborate with cross-functional teams in Controllership, Finance, Commercial, Legal, and Operations
• Work closely with counterparts in shared services and international hubs where necessary
• Support knowledge sharing and process training for newer team members or rotational staff
• Foster a team culture of accountability, responsiveness, and customer orientation

• Bachelor’s degree in Accounting, Finance, or a related field; Master’s degree preferred
• 7+ years of experience in billing, accounts receivable, or Order to Cash operations
• Strong knowledge of cash application functionality in SAP, Salesforce, and other critical billing platforms such as Medea, Operative One, or Mydas
• Familiar with Moody’s and Dun & Bradstreet credit rating and scoring models
• Experience working in shared services or global finance environments preferred
• Understanding of revenue recognition principles and commercial contracts
• Experience in managing third-party BPOs or shared services is a plus

Knowledge & Skills

• Proficient in Microsoft Excel and financial reporting tools
• Strong understanding of Order to Cash processes and related financial controls
• Analytical thinker with excellent attention to detail and accuracy
• Strong communication skills with ability to work across departments and geographies
• Organized, flexible, and capable of managing multiple priorities in a fast-paced setting

Additional Information:

• Hybrid: This position has been designated as hybrid, generally contributing from the Englewood Cliffs, NJ office a minimum of three days per week.
• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other benefits and perks.
• $110,000 - $140,000 (bonus eligible).

As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc.

VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.