Operations Coordinator

Job Purpose:

Our Operations Coordinator will be responsible for verifying and maintaining records for incoming and outgoing shipments and preparing items for shipment. This position will also provide support in the administration, tracking, monitoring and payment of inventory of products and maintain accurate day-to-day inventory levels.

Job Responsibilities:

● Duties include assembling, addressing, stamping, and shipping merchandise or material and receiving, unpacking, verifying, and recording incoming merchandise or material while also arranging for the transportation of products.
● Follow a straightforward mandatory procedure to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
● Follow mandatory work instructions (including use of personal protection equipment where relevant) to safeguard the environment and the wellbeing of oneself and others.
● Develop and maintain excellent skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
● Carry out simple procedural tasks that support the audit process on MS documents and databases. Tasks could include cycle counts, bin verifications, reconcile physical and system records, product and location verifications, etc.
● Resolve complex inquiries from internal or external customers or suppliers by providing information on policies, delivery date, cost, quantity and terms.
● Gather data and prepare moderately complex documents using a variety of computer applications such as Microsoft Office and accounting systems.
● Collect and collate information on the key cost drivers, market dynamics and issues, areas of innovation and alternative suppliers for more senior colleagues to provide solid market information for decision making.
● Maintain accurate system and physical inventory balances within the internal Warehouse Management System making adjustments to ensure ongoing accuracy.
● Achieve specific procurement goals and provide support to others while following established procurement systems and protocols.
● Perform other duties as assigned by the manager.

Additional Responsibilities & Qualifications:

● 2+ years working in a warehouse environment. Distribution warehousing experience preferred. 
● Ability to develop proficiency with company computer system is essential. Familiarity with computerized warehouse system preferred.
● PC proficient in Windows based software programs. Familiarity with MS Office Software and has good basic keyboarding skills.
● Strong math skills required.
● Excellent organizational, time management and customer relations skills are required.
● Strong problem-solving abilities and attention to detail required.
● Ability to work independently as well as in a team environment.

Work Experience:

● 1-3 years of related job experience.

● Ability to work quickly and efficiently.

● Basic experience of simple office/operational systems.

● Excellent verbal, written, people, and diplomacy skills are required.

● Experienced practitioner able to work unsupervised.

● Must possess a thorough understanding of the distribution business.

● Strong customer service skills (friendly, courteous and helpful).

● Strong planning and organization skills are required.

Education:

● High School Diploma/GED Preferred

Working Conditions:
The work environment for this position requires:
● Regularly working in a non-climate-controlled warehouse where exposure to cold, heat, damp or humid conditions may occur.
● Exposure to loud noise.
● Exposure to dust, mechanical hazards, moving objects, and moving vehicles.

Physical Requirements:
The physical requirements listed below are representative of those needed to successfully perform the essential functions of the job.
● Ability to lift, twist and carry up 50 - 75 pounds, manipulate (push and pull) up to 160 pounds of product with material handling equipment and skids weighing up to 2,000 pounds utilizing pallet jack.
● Walking/Standing - walk throughout the warehouse to complete customer orders. Stand when operating order picker or reach truck equipment and when operating cutter.
● Sitting - sit only when driving sit-down material handling equipment. 
● Lifting - lift items weighing a few ounces up to 150 pounds with assistance .
● Stooping - performed when filling orders or putting away products assigned to floor level locations. May bend at the waist.
● Kneeling -  kneel when filling orders or putting away products assigned to floor level locations.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job, and duties may change from time to time depending on our business needs.  

What We Offer

• Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
• Healthcare benefits, 401k, paid time off and tuition reimbursement.

About Veritiv

Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.