Caseworker
full-time•Cleveland
About this role
Description
Veritas-HHS seeks a Caseworker to work at the 10th Judicial District Child Support Services of TN located in Cleveland, TN.
Pay rate is $13.50/hr and the role will be in office 5 days a week from 8am to 5pm.
About the Company
Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.
Our Company Culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here’s our Mission and Core Values.
Mission – Do socially useful work, have fun, and prosper
Core Values - integrity, innovation and creativity, quality of work, and customer service/teamwork.
Benefits we offer:
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- STD, LTD
- Life Insurance
- Employee Assistance Program
- Telehealth Services
- Paid Time Off
- Nectar Rewards
About this Position
The Caseworker provides Child Support Services by managing a caseload to obtain results for customers that include but are not limited to establishing paternity and medical and child support court orders and ensuring that parents meet their financial obligations.
Primary Responsibilities
• Analyze case information and take next steps pursuant to State policies and procedures.
• Conduct interviews/collect DNA samples/negotiate consents/refer to community services.
• Prepare legal documents and correspondence related to a case.
• Work state system prompts to keep case information current and support automated case actions.
• Perform annual reviews on assigned cases.
• Perform initial locate activities.
• Track own performance through special reports.
• Receive, evaluate, and resolve customer problems and complaints.
• Update state system with appropriate new information and records detail of customer contacts
• Take all actions available to resolve customer concerns.
• Other related duties as assigned.
Requirements
- High School Diploma
- Demonstrated ability to communicate, participate in a team management environment and commit to team and office goals and core values
This job description is not intended to be an exhaustive list of all duties, responsibilities or qualification associated with the position. Incumbents are held accountable for all duties of the position.
Learn about Veritas HHS at www.veritas-hhs.com.
What you'll do
- The Caseworker provides Child Support Services by managing a caseload to obtain results for customers. Responsibilities include analyzing case information, conducting interviews, preparing legal documents, and resolving customer problems.
About Veritas HHS LLC
Veritas HHS provides operational and consulting expertise to health and human services agencies at the State and county levels. Currently Veritas HHS specializes in child support enforcement services, but also brings expertise in government health insurance and child welfare programs. Founded by Robert G. (Bob) Williams, Veritas HHS brings together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.
The Veritas HHS Difference
- Owned and operated by committed subject matter professionals
- Direct executive engagement
- Committed to better program outcomes
- Track record of innovation and success
Ready to join Veritas HHS LLC?
Take the next step in your career journey
Frequently Asked Questions
What does a Caseworker do at Veritas HHS LLC?
As a Caseworker at Veritas HHS LLC, you will: the Caseworker provides Child Support Services by managing a caseload to obtain results for customers. Responsibilities include analyzing case information, conducting interviews, preparing legal documents, and resolving customer problems..
Is the Caseworker position at Veritas HHS LLC remote?
The Caseworker position at Veritas HHS LLC is based in Cleveland, Tennessee, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Caseworker position at Veritas HHS LLC?
You can apply for the Caseworker position at Veritas HHS LLCdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.