Consultant, Managed Services
full-time•Canada•CA$87k - CA$118k
About this role
Consultant, Managed Services
Department: Managed Services
Employment Type: Full Time
Location: Canada - Remote (0002)
Reporting To: Cathay Ge
Compensation: $87,550 - $118,450 / year
Description
This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely.
Are you someone who loves to build deep and meaningful client relationships? Do you enjoy applying your technical consulting skills to our customers, making them wildly successful on the Vena platform? Then the Consultant, Managed Services role at Vena Solutions might be a great fit for you! As a Managed Services Consultant, you will own and manage a defined portfolio, act as an extension into the organization and provide a personalized experience for our customers. You will be responsible for ensuring their ongoing success on the Vena platform. You will provide advisory and best practice guidance, delivery training, education and deploy technical configuration for our customers. We are looking for sharp finance and tech-savvy minds with a passion for making peoples’ lives better. You will work directly with our clients on a regular basis and enable them for success.
Are you someone who loves to build deep and meaningful client relationships? Do you enjoy applying your technical consulting skills to our customers, making them wildly successful on the Vena platform? Then the Consultant, Managed Services role at Vena Solutions might be a great fit for you! As a Managed Services Consultant, you will own and manage a defined portfolio, act as an extension into the organization and provide a personalized experience for our customers. You will be responsible for ensuring their ongoing success on the Vena platform. You will provide advisory and best practice guidance, delivery training, education and deploy technical configuration for our customers. We are looking for sharp finance and tech-savvy minds with a passion for making peoples’ lives better. You will work directly with our clients on a regular basis and enable them for success.
How You'll Make an Impact
- Maintain and manage a portfolio of customers subscribed to Expert Services offering
- Build and foster strong client relationships, gaining credibility and trust
- Provide design and architectural guidance applying best practices and product knowledge for our customers
- Regularly touch base with clients throughout the contract life cycle and participate in business reviews and product feature demonstrations
- Conduct one-on-one training session and provide ad-hoc coaching for design and template construction
- Provide technical configuration for the customer including data modeling, Vena scripts, template build/design etc.
- Work with clients on strategic planning and roadmap for expanded use of Vena
- Partner with Customer Success team to nurture the customer in being a Vena advocate and identify expansion opportunities
We'd Love to See
- You have 4+ years of software implementation, consulting or finance/accounting experience
- You have advanced proficiency in Microsoft Excel
- You are customer service focused and in possession of superior client interaction skills, with the ability to communicate to all levels across an organization including C-Level leaders when needed
- You have exceptional organizational, presentation, and communication skills
- You demonstrate a strong knowledge of financial processes and applications such as budgeting, forecasting, financial consolidations, month-end close processes, and general reporting
- You are a proven top performer with a diligent work ethic and willingness to go the extra mile to ensure Customer Success
- You have technical prowess, love to play with technologies, and have the ability to quickly grasp complex technical concepts, making them easily understandable to a variety of end users
- You are tenacious and have a talent for solving sticky situations, creating consensus and turning customers into advocates
- You are a great team player and can also thrive in self-managed and independent environments
Base salary range 87,550 - 118,450 CAD
*Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.
*Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.
What you'll do
- As a Managed Services Consultant, you will manage a defined portfolio of customers and ensure their ongoing success on the Vena platform. You will provide advisory guidance, training, and technical configuration to help clients maximize their use of the platform.
About Vena Solutions
Vena’s Complete FP&A Platform empowers finance and accounting teams to plan with confidence, collaborate across the business, and go from data to decisions faster—all while working in the Microsoft tools they already use every day.
Book your free demo today to see why 2,000+ companies rely on Vena to power their planning.
Get your free, personalized demo: https://bit.ly/li-vena-demo
Take a short product tour: https://bit.ly/47CCssQ
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Frequently Asked Questions
What does Vena Solutions pay for a Consultant, Managed Services?
Vena Solutions offers a competitive compensation package for the Consultant, Managed Services role. The salary range is CAD 88k - 118k per year. Apply through Clera to learn more about the full compensation details.
What does a Consultant, Managed Services do at Vena Solutions?
As a Consultant, Managed Services at Vena Solutions, you will: as a Managed Services Consultant, you will manage a defined portfolio of customers and ensure their ongoing success on the Vena platform. You will provide advisory guidance, training, and technical configuration to help clients maximize their use of the platform..
Is the Consultant, Managed Services position at Vena Solutions remote?
The Consultant, Managed Services position at Vena Solutions is based in Canada, Canada. Contact the company through Clera for specific work arrangement details.
How do I apply for the Consultant, Managed Services position at Vena Solutions?
You can apply for the Consultant, Managed Services position at Vena Solutionsdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.