E-Commerce Account Manager
full-time•Liverpool, Leeds
About this role
<h2>The Role</h2><p>At Velstar, we’re not your typical agency, we’re a team of strategists, developers, designers and digital obsessives helping eCommerce brands scale faster, smarter, and with a bit more flair. As we reach for next level growth, we’re on the hunt for a Account Manager who’s got serious client energy, commercial focus, and a passion for performance.</p><p>This isn’t about managing clients, it’s about growing them. You'll be the strategic lead across a portfolio of ambitious eCommerce brands, spotting opportunities, leading conversations, and working with internal teams to deliver outstanding results.</p><h2><strong>What you'll be doing</strong></h2><ul><li><p>Be the primary contact for your clients, developing trusted relationships and delivering outstanding service.</p></li><li><p>Drive revenue growth through upselling and cross-selling innovative solutions.</p></li><li><p>Work closely with internal teams to ensure seamless service delivery and impactful client reporting.</p></li><li><p>Identify and implement strategic account plans to maximise client success and business profitability.</p></li><li><p>Maintain high-quality client data in HubSpot, ensuring transparency and informed decision-making.</p></li></ul><h2><strong>What we're looking for</strong></h2><ul><li><p>A commercially savvy professional with a proven track record of growing client accounts in the digital commerce or SAAS space.</p></li><li><p>Strong relationship-building skills and the ability to influence key stakeholders.</p></li><li><p>A strategic mindset with the ability to identify opportunities and mitigate risks.</p></li><li><p>Experience working with CRM systems like HubSpot.</p></li></ul><h2><strong>Why join us?</strong></h2><ul><li><p>A supportive and collaborative environment where your contributions drive real impact</p></li><li><p>Competitive compensation package with performance based incentives </p></li><li><p>The opportunity to work with thought leading experts and forward thinking clients</p></li></ul>
What you'll do
- The Account Manager will be the primary contact for clients, developing trusted relationships and driving revenue growth through upselling and cross-selling. They will work closely with internal teams to ensure seamless service delivery and impactful client reporting.
About Velstar
A dedicated Shopify Platinum partner agency, we provide development and marketing services to some of the UK and Europe’s top commerce brands.
Ready to join Velstar?
Take the next step in your career journey
Frequently Asked Questions
What does a E-Commerce Account Manager do at Velstar?
As a E-Commerce Account Manager at Velstar, you will: the Account Manager will be the primary contact for clients, developing trusted relationships and driving revenue growth through upselling and cross-selling. They will work closely with internal teams to ensure seamless service delivery and impactful client reporting..
Is the E-Commerce Account Manager position at Velstar remote?
The E-Commerce Account Manager position at Velstar is based in Liverpool, England, United Kingdom and Leeds, England, United Kingdom. Contact the company through Clera for specific work arrangement details.
How do I apply for the E-Commerce Account Manager position at Velstar?
You can apply for the E-Commerce Account Manager position at Velstardirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.