About this role
The Program Coordinator is an administrative partner responsible for the operations of the accredited/non-accredited residency/fellowship training program. The position requires a comprehensive and detailed understanding of national accreditation policies and hospital policies.
The Program Coordinator could be responsible for activities such as recruiting trainees and trainee evaluations, analyzing administrative workflow, prioritizing tasks and project management as needed to meet deadlines, report compilation, database maintenance, and program relations/communications both externally and internally to ensure all parties are aware of important deadlines.
The Program Coordinator may also act as primary liaison with the Office of Graduate Medical Education, School of Medicine (SOM) Curriculum Office, and the ACGME. The Program Coordinator coordinates activities with students, residents, fellows, program directors and Vice Chair for Education.
Licensure, Certification, or Registration Requirements for Hire: N/A
Licensure, Certification, or Registration Requirements for continued employment:
TAGME Certification preferred
Experience REQUIRED:
Minimum of three (3) years of experience in program or project management, preferably in supporting an accredited education program
Previous experience using computers and a variety of software applications including New Innovations, e-mail, calendaring products, Microsoft applications and web-based database.
Experience PREFERRED:
Minimum of five (5) years of progressively responsible GME experience supporting ACGME accredited program
Previous experience of New Innovations, GME Tracking, Kronos and ACGME Milestones program requirements
Education/training REQUIRED:
Bachelor’s Degree in Business, Finance, Human Resources, Education or related field from an accredited program; or equivalent years relevant experience
Education/training PREFERRED:
Master’s Degree in Education, Business, Finance, Human Resources or related field from an accredited program OR equivalent years relevant experience
Independent action(s) required:
Possessing strong personal motivation to manage daily activities, organize, plan, prioritize and complete tasks, duties and assignments timely and efficiently.
Ability to interpret and seek verification, if needed, on policies and regulations as they apply to educational programs.
Ability to utilize critical thinking and decision making skills to evaluate situations, recommend, communicate and implement appropriate actions on behalf of Program Director(s) and Vice Chair of Education.
Ability to develop and sustain productive working relationships with learners, faculty, staff, as well as external contacts including vendors, manufacturing representatives and Grand Rounds presenters.
Participate in at least one committee within the institution that is designed to improve an aspect of Graduate Medical Education.
Supervisory responsibilities (if applicable):
May supervise support staff as required and may provide performance input to Program Director.
Additional position requirements:
Evenings, weekends and flex scheduling as required by nature of job.
Age Specific groups served: All
Physical Requirements (includes use of assistance devices as appropriate):
Physical - Lifting less than 20 lbs.
Activities: Prolonged standing, Prolonged sitting
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent change
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
Other facts
About VCU Health
We are a strong, passionate team of more than 12,500 who take pride in caring for every person who comes through our doors. We lift each other up so we can provide the very best and safest care to those who need us most. Together. Every day.
With the support of our university, we make up an academic medical center committed to excellence in patient care, innovation and training tomorrow’s health care workforce. We continue to educate, research and evolve – staying on the cutting edge of care.
As a community of innovators, every team member can contribute a spark of ingenuity igniting a force to discover the next cure, hold the next hand, solve the greatest challenges and create the health care of tomorrow.
We foster an atmosphere of respect and welcoming for all communities. We infuse our teams with diverse talent that inspires everyone to contribute openly and freely, maximizing their impact and creating meaningful change for our patients and community.
Join our team and help us create a new kind of patient experience. Join VCU Health.
EEO Statement:
VCU Health System strictly prohibits and does not tolerate discrimination against, or harassment of, team members, applicants, or any other covered persons because of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex (sexual orientation, gender identity or expression and pregnancy), protected veteran status, marital status, genetic information, or any other protected characteristics under applicable federal, state, or local law.
Pay Transparency Provisions:
VCU Health System complies with the Pay Transparency Provisions.
What you'll do
- The Senior Program Coordinator coordinates and supports graduate and undergraduate functions with program directors to ensure compliance with accreditation standards. Responsibilities include managing operations of residency/fellowship training programs, recruiting trainees, and maintaining communication with various stakeholders.
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