About this role
At VCU Health, we’re driven by a mission to preserve & restore health for all Virginians through excellence in patient care, education, & research. We are currently seeking a skilled & proactive Patient Flow Coordinator (RN) to join our team. This critical role ensures seamless coordination of patient placement, transfers, & admissions across the VCU Health System enterprise.
The Patient Flow Coordinator (RN) is a fast-paced, high-visibility, & high-impact position serving at the heart of the organization as the central hub for intra- & interfacility patient transfers & bed placement operations. This role collaborates with clinical leaders in the inpatient, perioperative, & emergency department settings to coordinate & optimize the safe & efficient movement of patients from all points of entry throughout the health system. A high level of clinical expertise & critical thinking, collaboration, & multitasking are required to effectively triage by patient acuity & clinical needs, evaluate capacity, & optimize throughput in compliance with hospital policies, EMTALA regulations, & departmental procedures to drive optimal patient care outcomes.
Key Responsibilities
• Coordinate patient flow operations for pediatric & adult patient populations across the VCU Health System enterprise
• Triage & assign bed placement based on clinical status, acuity, diagnosis, level of care, nursing competencies, & unit capabilities.
• Act as a clinical & administrative resource for complex patient care & bed assignment situations.
• Facilitate bilateral patient transfers, collaborating with external health systems within the region & beyond, VCU Lifecom, EVS, transport, & clinical team members.
• Identify & address barriers to patient flow in collaboration with physicians, nurse leaders, & operational teams.
• Monitor & guide adherence to established protocols & policies regarding bed placement & patient care delivery.
Required Education:
Diploma or Associates Degree from a professional nursing program recognized and/or approved by the corresponding state’s Board of Nursing.
All Patient Flow Coordinators without a Bachelor's degree in Nursing (or higher) will be required to enroll in an approved RN to BSN program within two years of their start date and to complete the program within five years of their start date.
Preferred Education:
Master’s Degree in Nursing or related field
Licensure/Certification Required:
Current RN licensure in Virginia or eligible compact
BLS certification
Licensure/Certification Preferred: N/A
Minimum Qualifications:
Required Qualifications: Three (3) years clinical experience in an acute care setting
Other Knowledge, Skills and Abilities Required:
Employee must complete 15 contact hours of Continuing Nursing Education during this evaluation cycle. Failure to achieve the required number of contact hours will result in the employee being ineligible to receive an overall performance rating above "Fully Meets".
Cultural Responsiveness:
Demonstrates a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
Other Knowledge, Skills and Abilities Preferred:
Five (5) years of clinical experience in an acute care setting
Two (2) years leadership experience to include, but not limited to, precepting, charge nurse experience, leading projects/initiatives
Clinical triage experience
ICU, Operating Room/PACU, or ED experience
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
Other facts
About VCU Health
We are a strong, passionate team of more than 12,500 who take pride in caring for every person who comes through our doors. We lift each other up so we can provide the very best and safest care to those who need us most. Together. Every day.
With the support of our university, we make up an academic medical center committed to excellence in patient care, innovation and training tomorrow’s health care workforce. We continue to educate, research and evolve – staying on the cutting edge of care.
As a community of innovators, every team member can contribute a spark of ingenuity igniting a force to discover the next cure, hold the next hand, solve the greatest challenges and create the health care of tomorrow.
We foster an atmosphere of respect and welcoming for all communities. We infuse our teams with diverse talent that inspires everyone to contribute openly and freely, maximizing their impact and creating meaningful change for our patients and community.
Join our team and help us create a new kind of patient experience. Join VCU Health.
EEO Statement:
VCU Health System strictly prohibits and does not tolerate discrimination against, or harassment of, team members, applicants, or any other covered persons because of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex (sexual orientation, gender identity or expression and pregnancy), protected veteran status, marital status, genetic information, or any other protected characteristics under applicable federal, state, or local law.
Pay Transparency Provisions:
VCU Health System complies with the Pay Transparency Provisions.
What you'll do
- The Patient Flow Coordinator (RN) coordinates patient placement, transfers, and admissions across the VCU Health System. This role involves collaborating with clinical leaders to optimize patient movement and ensure compliance with hospital policies.
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