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Veterinary Client Service Representative
full-timeNewton$0k - $0k

Summary

Location

Newton

Salary

$0k - $0k

Type

full-time

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About this role

VCA Rotherwood Animal Hospital has been fortunate to work with pets and their people in the Newton community, for more than 45 years. This longevity has allowed us to develop lasting client relationships that span generations, of people and pets both!

We are looking for people who have a passion for pets and their people, and understand the importance of client care and compassion. The position can be challenging, but is always rewarding. Training is provided, and further skill development and cross-training is encouraged. Internal associate advancement is always a priority.

There is no typical day in veterinary medicine. However, typical tasks include:

  • Managing incoming clients and phone calls and educating owners on our offers and services
  • Contributing to efficient flow of the hospital from welcoming appointments through check-out
  • Efficient and accurate appointment scheduling, medical info, and follow up
  • Processing accurate client payments and maintaining security
  • Managing electronic medical records, reports and correspondence
  • Using our innovative tools to communicate and deliver a high end experience
  • Some lifting (up to 40lbs) and hands-on animal interaction

What we offer:

  • Generous pet care discounts
  • Leadership opportunities, educational & career development programs
  • Competitive wages & referral bonuses
  • Medical, dental & vision insurance, mental health resources
  • Employer paid life, long and short term disability insurance
  • Paid parental leave, vacation and sick time
  • 401(k) with employer matching

Wage range $19 - $24 dependent on skills and experience

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.  

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!  

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)  

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com 

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

Other facts

Tech stack
Client Care,Compassion,Appointment Scheduling,Medical Records Management,Payment Processing,Communication,Animal Interaction,Team Collaboration

About VCA Animal Hospitals

A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From general practice to emergency and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 430 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care.

As part of the Mars Veterinary Health family of brands, VCA is taking care of the future of veterinary medicine to help achieve the Mars Petcare Purpose—A Better World for Pets™. To learn more about VCA, visit: www.vca.com or find us on Facebook, Instagram, Twitter and LinkedIn.

https://bit.ly/vcaprivacy https://bit.ly/vcalegal

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Veterinary Services
Founding Year: 1986

What you'll do

  • The Veterinary Client Service Representative manages incoming clients and phone calls, educates pet owners on services, and contributes to the efficient flow of the hospital. They also handle appointment scheduling, payment processing, and maintain electronic medical records.

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Frequently Asked Questions

What does VCA Animal Hospitals pay for a Veterinary Client Service Representative?

VCA Animal Hospitals offers a competitive compensation package for the Veterinary Client Service Representative role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.

What does a Veterinary Client Service Representative do at VCA Animal Hospitals?

As a Veterinary Client Service Representative at VCA Animal Hospitals, you will: the Veterinary Client Service Representative manages incoming clients and phone calls, educates pet owners on services, and contributes to the efficient flow of the hospital. They also handle appointment scheduling, payment processing, and maintain electronic medical records..

Why join VCA Animal Hospitals as a Veterinary Client Service Representative?

VCA Animal Hospitals is a leading Veterinary Services company. The Veterinary Client Service Representative role offers competitive compensation.

Is the Veterinary Client Service Representative position at VCA Animal Hospitals remote?

The Veterinary Client Service Representative position at VCA Animal Hospitals is based in Newton, Massachusetts, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Veterinary Client Service Representative position at VCA Animal Hospitals?

You can apply for the Veterinary Client Service Representative position at VCA Animal Hospitals directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about VCA Animal Hospitals on their website.