About this role
Join the VCA Everett Team! – Client Service Representative
VCA Everett Animal Hospital is seeking a full-time Client Service Representative (CSR) to join our team! We are a Six-doctor, full-service, AAHA-accredited animal hospital located just minutes from downtown Boston. Proudly serving our
community for over 20 years, we are excited to welcome a friendly, reliable, and customer-focused individual to our compassionate team.
Our CSRs are the heart of the hospital often the first and last impression for our clients. We value professionalism, teamwork, and kindness, and we foster a positive, supportive culture where every team member’s contribution matters. If you enjoy helping people, love animals, and thrive in a fast-paced environment, we would love to meet you.
Why Join the VCA Everett Family?
At VCA, we are committed to supporting our Client Service Representatives through career growth, training, and a healthy work-life balance. We strive to create an inclusive, respectful workplace where people want to come, stay, and do their best work.
Some of the benefits we offer include:
Access to the people and resources of a large veterinary community
Career growth and leadership opportunities
Ongoing training and development programs
Medical, dental, and vision insurance
Generous hospital and product discounts
Employer-paid life, long- and short-term disability insurance
Paid vacation and sick time
Paid parental leave
401(k) with company match
Free mental health and wellness resources (Headspace)
Referral bonuses
Competitive wages
Opportunities to give back through shelter partnerships and VCA Charities
Full-time and part-time positions available
Why We Want You
As a Client Service Representative, you will play a vital role in creating a welcoming, organized, and low-stress experience for our clients and patients. Your mission is to build trust with pet parents by providing excellent communication, empathy, and service—so our medical team can deliver exceptional patient care.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.Other facts
About VCA Animal Hospitals
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From general practice to emergency and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 430 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care.
As part of the Mars Veterinary Health family of brands, VCA is taking care of the future of veterinary medicine to help achieve the Mars Petcare Purpose—A Better World for Pets™. To learn more about VCA, visit: www.vca.com or find us on Facebook, Instagram, Twitter and LinkedIn.
https://bit.ly/vcaprivacy https://bit.ly/vcalegal
What you'll do
- As a Client Service Representative, you will create a welcoming and organized experience for clients and patients. Your role involves building trust with pet parents through excellent communication and service.
Ready to join VCA Animal Hospitals?
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