About this role
Position Reports to: Retail Assistant Store Manager
Position Description:
The Retail Associate will drive profitability through customer engagement and retail sales excellence.
Capability Requirements: The individual must…
- Love our Lord and commit to our mission…
We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.
2. Embody and embrace our values…
Urgent Pursuit
Sacrificial Service
Intentional Development
Clear Communication
Complete Alignment
Excellent Execution
3. Be organized and have good attention to detail
4. Have a positive, upbeat, and engaging demeanor, prioritizing the needs and experience of the customer at all times
5. Have sufficient technical skills to learn point-of-sale systems and to count money efficiently and accurately
Time Requirements:
This position will require between 8-40 hours per week depending on need and availability.
Travel Requirements:
Zero to minimal local travel is required except for once monthly staff meetings (within 20 mins of the store)
Position Duties:
The Retail Associate will drive profitability through customer engagement and retail sales excellence.
Excellent Customer Service
Greet every customer and treat them with respect, optimism and joy at all times
Answer any and all questions for customers
Assist with any customer needs
Escalate any customer service needs to Assistant Store Managers or Store Manager as needed
Share the vision and mission of Vapor Ministries with customers
Cashier Duties
Efficiently assist customers with checkout processes
Operate the VTS point-of-sale system for checkout
Efficiently and securely handle cash and credit transactions
Opening/Closing
If scheduled to open or close, perform and complete the opening/closing checklist procedures
Housekeeping
Ensure a properly organized and clean workspace and retail floor
Perform any cleaning needed at opening or closing and during work hours to ensure an exceptional customer experience
Merchandising & Stocking
Stock shelves and racks as needed when not assisting customers
Merchandise (organize and make visually appealing) products for sale to create a visually appealing space for customers
Disclaimer: Other duties may be assigned as necessary on a temporary and infrequent basis.
Other facts
About Vapor Thrift Store
We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.
At Vapor Ministries, we understand that life is incredibly short, a mist that appears for only a moment on the great scale of eternity. We believe the way it can have an enduring effect is if we purposefully spend it bringing glory to the Creator of Life. At Vapor Ministries, our very name reminds us to be urgent in our pursuit of the good of man and the glory of Christ. We truly have a short time to advance the Gospel and serve the poor.
What you'll do
- The Retail Associate will drive profitability through customer engagement and retail sales excellence. Key duties include providing excellent customer service, operating the point-of-sale system, and maintaining a clean and organized workspace.
Ready to join Vapor Thrift Store?
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