Houseperson/Maintenance

At the Mountaineer Lodge you will start your day surrounded by the breathtaking peaks of the Canadian Rockies, and  crisp mountain air.  This isn't just a job - it's a lifestyle. If you're someone who thrives in nature, embraces all kinds of weather, and finds joy in creating warm, welcoming experiences for guests, this role is for you.

• Shared staff housing is available 
• Employee benefits 
• Staff activities and events
• Opportunities for growth 
  
• Adventure at your doorstep: Hiking, skiing, canoeing, and exploring the Rockies on your days off. 
• Sorry we do not have LMIAs  available

Job Summary 

This position plays an important role in maintaining the hotel cleanliness and operations while ensuring a welcoming environment for guests.  The position involves a combination of physical tasks, attention to detail and guest services. Shifts will generally be in the afternoon but may vary depending on operational needs. Duties include cleaning public areas; assisting housekeeping with various tasks; assisting guests with baggage; ensuring ground are maintained; assisting the maintenance team.  

Key Responsibilities 

Public Area Maintenance 

• Cleans and wipes windows, doors, walls in public areas, and hallways 

• Vacuums public areas, and hallways. 

• Cleaning and maintaining common areas of the hotel such as lobbies and stairwells 

• Continually meeting established standards of cleanliness to assure guest satisfaction. 

Support to Housekeeping  

• Fill in for housekeeping shifts from time to time 

• Cleaning guest rooms and bathrooms, including making beds and changing linens 

• Stripping rooms and delivering linen to rooms 

• Distributing laundry to all housekeeping rooms  

• Making sure all linen is arranged neatly  

• Maintain housekeeping trolleys 

• Helping the room attendants with heavy lifting and special cleaning projects as directed 

Maintenance and Repair 

• Assist with minor maintenance as required. 

• Checks lights and remotes to ensure all are in working order. 

• Cleaning up grounds, walkways and parking areas including snowshoveling as needed 

• Ensure grounds at staff housing are maintained and clear of garbage or clutter 

Guest Assistance 

• Assist with carrying or storing luggage as required  

• Maintains a friendly, cheerful, and courteous demeanour always. 

Cleanliness and Safety 

• Maintain the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates and vendors. 

• Follow all safety protocols and report any unsafe situations immediately to manager. 

What skills, abilities and attitudes should you bring to the position? 

• Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment. 

• An independent self-starter able to work with minimal supervision. 

• Friendly, positive attitude 

• Good problem-solving skills 

• Ability to scrub and scour surfaces, extending arms over head, bending, and stooping to perform cleaning tasks. 

• Ability to push and/or pull equipment weighting up to 100 lbs. 

• Ability to lift a maximum of 50 lbs. 

• Willing to learn new tasks and procedures 

• Able to work outdoors in all weather 

• General maintenance skills and experience an asset  

• Carpentry, plumbing, electrical, etc.  

• Ability to communicate effectively with guests and associates. 

• Willing to work a flexible schedule, including weekends and holidays 

 #ML