Summary
Location
Dubai
Type
full-time
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About this role
Job Description
VAM Systems is currently looking for IT Release Specialist for our UAE operations with the following skillsets & terms and conditions:
Qualification:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Preferred: ITIL Certification (Foundation or higher).
Experience, Skills & Knowledge:
- Strong understanding of ITIL processes, DevOps practices, and CI/CD pipelines.
- Experience with release management tools (e.g., ServiceNow, Jira, Azure DevOps).
- Excellent communication, coordination, and problem-solving skills.
- Ability to work under pressure and manage multiple releases simultaneously.
- Experience in cloud environments (AWS, Azure).
- Knowledge of Agile and Waterfall methodologies.
- Attention to detail and strong organizational skills.
- Ability to influence and collaborate across teams.
- Proactive approach to risk identification and mitigation
Responsibilities:
- Develop and maintain a structured, repeatable release strategy aligned with business objectives.
- Create and manage release calendars, windows, and timelines to ensure predictability and coordination.
- Coordinate release activities across development, QA, operations, and business teams to reduce handoff issues.
- Ensure releases comply with organizational governance, change control, and ITIL based risk management practices.
- Conduct comprehensive release readiness checks, including environment validation, risk assessment, and rollback planning.
- Ensure all release components are fully tested and validated to maintain system stability.
- Define, document, and standardize release processes, roles, and responsibilities for consistent execution.
- Implement and enhance automation using CI/CD pipelines and version control to accelerate and de risk releases.
- Oversee deployment execution across environments to ensure smooth, controlled, and compliant releases.
- Apply modern release techniques such as progressive rollouts and feature flags to reduce exposure and mitigate risk.
- Track key release related metrics such as deployment frequency, change failure rate, and rollback frequency.
- Monitor real time release performance and proactively address issues that impact service availability or user experience.
- Communicate release scope, risks, schedules, and post deployment outcomes clearly to all stakeholders.
- Manage expectations on release prioritization, capacity, and delivery commitments.
- Lead post release reviews to capture lessons learned and drive process improvements.
- Maintain continuous feedback loops to enhance reliability, reduce defects, and improve release predictability
Terms and conditions
Additional Information
Terms and conditions:
Joining time frame: maximum 4 weeks
Other facts
About VAM Systems
VAM Systems is a Business Consulting, Technology Solutions and Professional Services organization working with major organizations in USA, UAE, Bahrain, India, Singapore and Australia.
Delivers leading edge information and communication technology based business solutions to enable our clients to continuously stay ahead and achieve sustainable profit and consistent growth by leveraging new channels of customer engagement and service delivery as well as better and efficient employment of resources and processes with measurable parameters for performance. While our local presence assists us in better understanding of the local needs, our global presence assist us to offer solutions strengthened by experience in leading markets globally.
What you'll do
- The IT Release Specialist will develop and maintain a structured release strategy, ensuring compliance with governance and risk management practices. They will coordinate release activities across teams and oversee deployment execution to ensure smooth and compliant releases.
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