Summary
About this role
Job Description
We are currently looking for Business Analyst for our Qatar operations with the following Skill set and terms & conditions.
Skills and Experience:
Requirement Gathering and Analysis:
- Work with product owners, business team, CMO, and vendors to gather business requirements related to payment systems.
- Align Payment gateway requirements with business and technical needs, furthermore provide analysis on the provided requirement to initiate the implementation/development.
Testing and Quality Assurance:
- Conduct end to end testing of integrated payment systems to ensure proper handling of transactions, portals, settlements and chargebacks.
- Assist the UAT Team to create test plans, test cases, and support to perform UAT (User Acceptance Testing) to validate the functionality and performance of payment solutions.
- Reporting of SIT/UAT issues with vendor and making sure to get resolution of any issues that arise during testing phases.
Vendor and Stakeholder Management:
- Act as the liaison between internal teams(Business,CMO,Risk,B24) and external vendors(HDPS) or Government/Non-Government merchants
- Manage merchant onboarding including, registration, integration and set-up, payment processing set-up, training, support and post on-boarding support
Production Support:
- Provide ongoing support after payment gateway implementation to ensure smooth operation.
- Analyse and provide solution for PLV issues, ensuring minimal disruptions in payment processing.
- Support the continuous enhancement of payment features based on user feedback.
Joining time frame: 2 weeks (maximum 1 month)
Additional Information
Terms and conditions:
Joining time frame: maximum 4 weeks
Other facts
About VAM Systems
VAM Systems is a Business Consulting, Technology Solutions and Professional Services organization working with major organizations in USA, UAE, Bahrain, India, Singapore and Australia.
Delivers leading edge information and communication technology based business solutions to enable our clients to continuously stay ahead and achieve sustainable profit and consistent growth by leveraging new channels of customer engagement and service delivery as well as better and efficient employment of resources and processes with measurable parameters for performance. While our local presence assists us in better understanding of the local needs, our global presence assist us to offer solutions strengthened by experience in leading markets globally.
What you'll do
- The Business Analyst will gather and analyze business requirements for payment systems, ensuring alignment with technical needs. They will also conduct testing and provide ongoing support post-implementation.
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