Key Account Manager
full-time•Saint Petersburg
About this role
Description
Summary:
We’re hiring a Key Account Manager to serve as a strategic partner and execution lead for complex, multi-market advertising programs. This role blends client management, project leadership, and campaign delivery—ensuring programs launch seamlessly, run smoothly, and deliver measurable results. As a Key Account Manager, you’ll be at the center of our most complex client programs—building trusted partnerships, orchestrating seamless delivery, and driving results that fuel both client success and Valpak Clipp’s growth.
This is a remote role; however, candidates must be located within the Tampa/St Petersburg area to attend quarterly in-person team meetings at our headquarters in St Petersburg, FL.
Responsibilities:
- Serve as the primary relationship lead for key accounts, managing day-to-day execution and long-term growth.
- Onboard new client business units, designing workflows and launch plans across markets.
- Align campaign strategies with client objectives while ensuring consistency across local and franchise markets.
- Lead full-cycle campaign management across print and digital channels, from planning to delivery.
- Oversee direct mail print production operations, coordinating timelines, inventory, and quality standards with internal teams and vendors.
- Build and maintain project plans, track milestones, and provide regular status updates to clients and leadership.
- Partner across Sales, Creative, Production, Supply Chain, and vendors to ensure seamless execution.
- Support sales strategy by advising on campaign execution, product capabilities, and operational logistics.
- Maintain accurate CRM records and ensure financial accuracy in forecasting, billing, and fulfillment.
Requirements
Qualifications:
Bachelor’s degree in Business, Marketing, MIS or equivalent work experience in a business support, or technical team role. Previous experience as an account manager, project manager, or product specialist in a media advertising agency or related field preferred.
What we're looking for:
- 5+ years in strategic account management, preferably with national clients in advertising or media.
- Knowledge of direct mail print production operations, including workflows, supply chain, and vendor management.
- Proven experience managing complex, multi-market programs and onboarding new client units.
- Skilled in project management with the ability to lead cross-functional teams and balance competing priorities.
- Excellent communication, problem-solving, and relationship management skills.
- Proficiency with Salesforce CRM and project management/workflow design tools.
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What you'll do
- Serve as the primary relationship lead for key accounts, managing day-to-day execution and long-term growth. Oversee full-cycle campaign management across print and digital channels, ensuring seamless delivery and measurable results.
About Valpak
Valpak is the leader in American household data, direct marketing and omnichannel media solutions for local and national businesses and brands. The nation's premier direct mailer, Valpak is trusted by 34,000 businesses to drive sales and brand awareness through easy-to-measure, results-oriented direct marketing and digital advertising solutions that work. Its deep data insights into American households allow Valpak to segment and target consumers and neighborhoods to maximize ROI for advertisers and deliver the highest levels of transparency and accountability. For decades, Valpak has helped consumers save, businesses grow and neighborhoods thrive. Its network of nearly 140 local offices provides unparalleled customer service and market knowledge to business owners in thousands of neighborhoods across the U.S. Each month, its Blue Envelope of savings mails to 41 million demographically targeted households in 42 states.
Call Valpak at 888-582-1842 or visit us at www.valpak.com/advertise.
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Frequently Asked Questions
What does a Key Account Manager do at Valpak?
As a Key Account Manager at Valpak, you will: serve as the primary relationship lead for key accounts, managing day-to-day execution and long-term growth. Oversee full-cycle campaign management across print and digital channels, ensuring seamless delivery and measurable results..
Is the Key Account Manager position at Valpak remote?
The Key Account Manager position at Valpak is based in Saint Petersburg, Florida, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Key Account Manager position at Valpak?
You can apply for the Key Account Manager position at Valpakdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.