Competitive + Benefits
We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans.
Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.
It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.
Our culture runs on passion, enthusiasm and fun " we love what we do!
We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.
BENEFITS PACKAGE
Competitive Salary
Team Member Hotel Discount Program
Uniforms Provided
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO beginning after ninety (90) days of employment
Immediate eligibility for 401k and employer match
Team Member Awards and Recognition programs throughout the year
Food and Beverage Discounts
Tuition Reimbursement
The Role
POSITION PROFILE
Supervise the associates in the shift operations and aid in the administration of the Restaurant to achieve guest satisfaction, quality service, compliance of policies and procedures while meeting/exceeding financial goals.
ESSENTIAL RESPONSIBILTIES
- Accomplish restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining associates; communicating job expectations, job duties and job responsibilities; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
- Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
- Meet restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Avoid legal challenges by conforming to the regulations of the alcoholic beverage commission.
- Maximize bar profitability by ensuring portion control; monitoring accuracy of charges.
- Publicize the restaurant by designing and placing advertisements; inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; encouraging local businesses to hold social events at the restaurant.
- Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; supervise the maintenance of restaurant equipment to protect the assets, while securing revenues and complying with legal regulations and ensure quality service.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Investigate, resolve, respond to guest needs, inquires, comments and/or problems to ensure a quality experience and enhance future sales prospects.
- Update the cash management system and compile, generate and prepare various reports to aid in the administration of the Restaurant.
- Establish standards for personnel performance and guest service.
- Perform Manager-on-Duty functions and shifts as assigned.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
- Strong leadership and communication skills
- Budget management and financial acumen
- Organizational skills for managing staff and events
- Knowledge of food and beverage trends
- Understanding of food cost and inventory management
- Familiarity with health and safety regulations
PHYSICAL DEMANDS
➢ Continuous Standing as needed
➢ Lift, pull, push, bend, and move items to support the hotel and outlets
Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.