About this role
Department
NURSE CASE MANAGERS - 208415Worker Sub Type
RegularWork Shift
Pay Grade
Job Description
The Case Management Program Assistant assists the Case Management (CM) team in all aspects of CM job duties. This includes, but is not limited to, the assistance of documentation of the patient's admission, clinical updates, and discharge information. The Program Assistant withdraws and inserts information into patient charts and facilitates the delivery of patient care by performing specific administrative/clerical tasks, supports functions and facilitating communication among team members under the supervision of a registered nurse or social worker, as well as any other duties deemed appropriate by the leader.
Education
High School Diploma or GED is required.
Experience
One year of clerical experience is required.
Medical terminology is preferred.
Qualifications
Keyboarding and computer skills/knowledge is required.
Medical Terminology is preferred.
Ability to use good judgment and critical thinking skills to prioritize multiple tasks and solve problems is required.
Competent to successfully interact with patients according to their special needs which may apply based on the age of the patient served.
Ability to prioritize duties is required.
Ability to relate to a wide variety of patient demographics in terms of age, race, ethnicity, and disability.
Ability to act as a team player and patient advocate.
Must obtain annual flu vaccine.
Positive, pleasant, and cooperative attitude is required.
Ability to display a professional demeanor with patients, families, physicians, and VHS employees.
Ability to work under stressful conditions and remain pleasant and productive.
Benefits
At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:
- A Zero-Deductible Health Plan
- Dental and vision insurance
- Generous Paid Time Off
- Tuition Assistance
- Retirement Savings Match
- A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
- Membership to Healthy U: An Incentive-Based Wellness Program
Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.
To see the full scale of what we offer, visit valleyhealthbenefits.com.
Other facts
About Valley Health
Valley Health is a not-for-profit health system dedicated to meeting the medical needs of West Virginia, Maryland, and the Top of Virginia.
With award-winning hospitals, advanced medical services, and cutting-edge technology, Valley Health has been recognized as a leader in healthcare services. We care about giving back and bringing together communities to provide the care local residents need. Our system’s history goes back to 1903, when our first hospital opened its door with just 36 beds. Now, with a combined 604 inpatient beds, 166 long-term care beds, 5,300 employees, and 500 medical staff, we have grown to meet the medical needs of our region. Our nationally recognized and trusted hospitals lead with innovative health care and always remained focused on patients first.
Valley Health hospitals:
Winchester Medical Center
Hampshire Memorial Hospital
War Memorial Hospital
Page Memorial Hospital
Shenandoah Memorial Hospital
Warren Memorial Hospital
What you'll do
- The Program Assistant supports the Case Management team by assisting with documentation and facilitating communication among team members. They perform administrative tasks to help deliver patient care under the supervision of a registered nurse or social worker.
Ready to join Valley Health?
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