This position is physically located in the Marshall Islands in support of LOGCAP

Under supervision of Emergency Service Dispatcher Supervisor, this position is responsible for receiving emergency information and dispatching emergency services personnel. Functions primarily as a call-taker telecommunicator and is responsible for receiving, recording, and effectively managing requests for ambulance assistance/transport from various sources. Dispatches emergency personnel to situations requiring critical response. Reads posted orders to ascertain personnel requirements and notifies personnel of work assignments and changes in instructions by telephone or radio. Posts assignment information on dispatch board. May issue regular and special equipment to emergency personnel. May contact emergency personnel to verify assignment locations.

This position description is subject to change at any time as needed to meet the requirements of the program or company.

• Functions primarily as a call-taker telecommunicator and is responsible for receiving, recording, and effectively managing requests for ambulance assistance/transport from various sources.
• Dispatches emergency personnel to situations requiring critical response.
• Reads posted orders to ascertain personnel requirements and notifies personnel of work assignments and changes in instructions by telephone or radio.
• Posts assignment information on dispatch board.
• May issue regular and special equipment to emergency personnel.
• May contact emergency personnel to verify assignment locations.
• Other duties as assigned

• Minimum Qualifications: Education/Certifications: One-year related experience may be substituted for one year of education, if degree is required.
  • High school diploma or equivalent. Must provide a copy of the diploma
  • Must be CAC eligible and/or able to obtain a Common Access Card (CAC)
  • Must be a U.S. Citizen
• Experience:
  • Must have telecommunications experience or at least one (1) year of experience as an EMS or public safety dispatcher.
• Skills:
  • Excellent computer, interpersonal, oral, and written communication skills required.
  • Computer skills include a working knowledge of Microsoft Word, Excel, and Outlook
  • Ability to communicate clearly on the radio and telephone. Ability to record, transmit, and report information accurately.
  • Excellent computer, interpersonal, oral, and written communication skills required. Computer skills include a working knowledge of Microsoft Word, Excel, and Outlook.
  • Determine and assign the level of priority of the call and enter the data into a computer-aided dispatch system for radio dispatch purposes
  • Perform emergency medical dispatch and crisis intervention services
  • Ask vital questions and provide pre-arrival instructions for emergency medical calls
  • Monitor and operate a radio console and computer equipment
  • Receive and respond to a variety of emergency and non-emergency services and complaints
  • Ask questions to interpret, analyze and anticipate the caller’s situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies
  • Dispatch and coordinate the responses of public safety agencies
  • Identify appropriate number and type of equipment or apparatus to dispatch
  • Enter and modify information into computer databases
  • Monitor and respond to a variety of technical systems and alarms
• Working Conditions:
  • Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit.
  • Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, wet, tropical environment with average temperatures of 130 degrees in the summer months).
  • Includes some industrial production environment conditions as well.
• Physical Requirements:
  • Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
  • Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices.
  • Must comply with all Fire and Safety Regulations and post policies.

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.