About this role
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
Responsibilities
- Emergency communication system dispatcher, receives emergency calls (police, fire, medical, hazmat, rescue, etc.) via telephone, TDD, radio, fire alarm system, computerized alarm system and face-to-face
- Dispatches firefighting apparatus, ambulances, rescue equip. first aid services, & police to situations within camp boundaries.
- Operates radio equipment in accordance with Federal Communication Commission (FCC) regulations/local emergency procedures.
- Maintains logs of calls.
- Answers/screens all 911 emergency calls/personal telephone inquiries.
- Performs routine administrative/clerical duties.
- Maintains office files, compiles statistical data reports, charts, etc.
- Receives, sorts, routes incoming mail/correspondence and distributes.
- Uses standard computer programs/procedures to input or retrieve data.
Qualifications
- Program Specific Requirements:
- This position requires U.S. Citizenship and an active DoD Secret clearance.
- Certified Telecommunications I&II
- Certified hazardous material awareness
- Certified Emergency Medical Dispatcher
- Experience working with fire, medical, and military terminology.
- Understanding of affecting emergency plans, SOPs and mutual aid agreements.
- Able to independently determine which processes, procedures and methods to use to effectively dispatch emergency
- Experienced with emergency dispatching.
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
Other facts
About V2X
V2X is a leading provider of critical mission solutions and support to defense clients globally, formed by the 2022 Merger of Vectrus and Vertex to build on more than 120 combined years of successful mission support. We deliver a comprehensive suite of integrated solutions across the operations and logistics, aerospace, training, and technology markets to national security, defense, civilian and international clients. Our global team of approximately 14,000 employees brings innovation to every point in the mission lifecycle, from preparation, to operations, to sustainment, as it tackles the most complex challenges with agility, grit, and dedication.
What you'll do
- The dispatcher receives emergency calls via various methods including telephone, TDD, radio, and alarm systems, and then dispatches appropriate emergency apparatus such as firefighting, ambulance, rescue, and police services to incidents within camp boundaries. This role also involves operating radio equipment according to FCC regulations, answering/screening 911 calls, and performing routine administrative tasks like maintaining logs and compiling statistical reports.
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