Patient Access Rep Ambulatory
full-time•Madison
About this role
Work Schedule:
This is a full time, 1.0 FTE position. Shifts will be scheduled Monday-Friday between the hours of 7:30 AM – 4:30 PM. Hours may vary based on the operational needs of the department.
Be part of something remarkable
Bring your excellent customer service skills to the #1 hospital in Wisconsin.
We are seeking a Patient Access Representative - Ambulatory to:
- Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit patients.
- Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills.
- Cover a variety of clinic locations and hours as needed.
At UW Health, you will have:
- An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
- Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
- Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
- Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
- The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.
Qualifications
- High School Diploma or equivalent Required
- Associate's Degree in Business, Finance. Health Information Management or related field Preferred
Work Experience
- 1 year of experience in a customer service-related field Required
- 1 year of experience in a healthcare, call center, business, financial or insurance related field Preferred
Our Commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Other facts
Tech stack
Customer Service,Communication Skills,Empathy,Compassionate Collections,Demographic Verification,Insurance Information,Patient Registration,Financial Obligations
About UW Health
University of Wisconsin Hospital and Clinics is a 471-bed facility that ranks among the finest academic medical centers in the United States. Frequently cited in publications listing the nation's best health care providers, UW Hospital and Clinics is recognized as a national leader in fields such as cancer treatment, pediatrics, ophthalmology, surgical specialties and organ transplantation.
Team size: 5,001-10,000 employees
Website: http://www.uwhealth.org
LinkedIn: Visit
Industry: Hospitals and Health Care
What you'll do
- The Patient Access Representative will enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit patients. They will also promote a positive patient and family experience and engage in compassionate collections.
Ready to join UW Health?
Take the next step in your career journey
Frequently Asked Questions
What does a Patient Access Rep Ambulatory do at UW Health?
As a Patient Access Rep Ambulatory at UW Health, you will: the Patient Access Representative will enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit patients. They will also promote a positive patient and family experience and engage in compassionate collections..
Why join UW Health as a Patient Access Rep Ambulatory?
UW Health is a leading Hospitals and Health Care company.
Is the Patient Access Rep Ambulatory position at UW Health remote?
The Patient Access Rep Ambulatory position at UW Health is based in Madison, Wisconsin, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Patient Access Rep Ambulatory position at UW Health?
You can apply for the Patient Access Rep Ambulatory position at UW Health directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about UW Health on their website.