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UW
Utility Warehouse

Product Lead- Financial Services

full-time•London

Summary

Location

London

Type

full-time

Experience

5-10 years

Company links

WebsiteLinkedInLinkedIn

About this role

Company Description

Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!

We’re aiming to double in size as we help more people to stop wasting time and money—big ambitions, to be delivered by people like you.

Got your attention? Read on…

Job Description

We put people first. It’s all about you…

The Product Lead for Financial Services is the single-threaded owner for Cashback and Insurance at UW. You will accountable for setting product direction, owning outcomes, and leading multiple squads and PMs across a regulated, commercially critical domain that directly impacts acquisition, retention, and customer lifetime value.

The focus of the role is to make UW's Financial Services products easy to understand, easy to buy, and easy to scale, while ensuring compliance-by-design and strong integration with UW’s broader multi-service propositions.

This is a portfolio-level leadership role: bridging company strategy and execution, shaping long-term direction, and ensuring teams consistently deliver meaningful business outcomes

    We work together. Your team and the people you will work with…

    Reporting to VP, Product, this role will manage a squad of 3-5 Product Managers whilst collaborating closely with engineering leadership and commercial stakeholders.

    We deliver progress. What you’ll do and how you will make an impact.

    • Own the Vision & Strategy: You will define and drive the product strategy for our Cashback card and Insurance pillars, translating high-level company goals into bold product bets that deliver undeniable customer value and commercial growth.
    • Champion Commercial Impact: Take full accountability for critical outcomes—including conversion, revenue, and LTV. You’ll ruthlessly prioritize to maximize ROI, making smart trade-offs between growth, regulation, and technical investment.
    • Architect Game-Changing Propositions: Design and evolve bundling and cross-sell strategies that build trust and drive retention. You’ll create a multi-year roadmap that anticipates market shifts and keeps us ahead of the curve.
    • Empower & Elevate Talent: Lead, coach, and inspire a team of 3–5 Product Managers. You will set clear guardrails and foster a design-led culture where your team has the autonomy to execute with confidence.
    • Unite Engineering & Stakeholders: Act as a strategic partner to Engineering, Compliance, and Commercial leads. You will serve as the senior product voice, ensuring our architecture supports our strategy and that we deliver "compliant by design" products with seamless execution.

    Possible Next Career Steps

    • Head of Product

    Qualifications

    What you'll need to demonstrate to be successful in this role:

    • Experience leading regulated financial or insurance digital product development
    • Strong commercial and customer judgement.
    • Comfortable operating in an OKR-led, empowered product model.
    • Proven ability to work across compliance-heavy environments without slowing delivery.
    • Strong stakeholder management and communication skills
    • Be comfortable collaborating with teams across product & design, data, marketing, engineering, commercial & operations.
    • Have hands-on experience with agile software development
    • Experience in financial services desirable not essential
    • Have experience and passion for analysing data and user experience

    Additional Information

    So why pick UW?

    We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits:

    • An industry-benchmarked salary. We’ll share it during your first conversation.
    • Share Options and Save as You Earn scheme.
    • Flexible working — remote-first with access to hot desks across the UK and a central London hub.
    • Work-from-anywhere policy for up to 2 weeks per year.
    • Electric Car salary sacrifice scheme through Tusker
    • Discounts on our services and a free Cashback Card.
    • Matched-contribution pension scheme and life assurance up to 4x salary.
    • Family-friendly policies designed to help you and your family thrive.
    • Discounted private health insurance, Employee Assistance line and free Virtual GP.
    • Belonging groups helping shape an inclusive future.
    • A commitment to learning and progression through our Career Development Framework with regular review and promotion cycles.

    Apply here!

    You’ve got this far… Hit apply — we can’t wait to hear from you!

    Worried you don’t hit every criterion? We welcome applications from diverse backgrounds — get your application in and let’s chat!

    Claire Fennell will be your point of contact throughout the recruitment process.

    Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.

    We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.

    Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.

  • Employment Status: Full-Time
  • What you'll do

    • The Product Lead for Financial Services will define and drive the product strategy for Cashback and Insurance, ensuring alignment with company goals. This role involves leading a team of Product Managers and collaborating with engineering and commercial stakeholders to deliver impactful products.

    About Utility Warehouse

    We’re a community of over a million good-hearted go-getters who believe there’s a better way to do home services. And we’ve been helping people save time and money while running their homes for over 20 years. We bundle essential services like energy, broadband, mobile and insurance into one simple monthly bill. But what really sets us apart is how we do it: with a nationwide network of local, friendly Partners who recommend UW to their friends, family and communities. So you could say we’re both in your corner, and just around the corner. For both employees and Partners, that means being part of something with real purpose. Whether you work in product, tech, marketing or customer service, every single person plays a part in supporting a business built on people helping people.

    Ready to join Utility Warehouse?

    Take the next step in your career journey

    Frequently Asked Questions

    What does a Product Lead- Financial Services do at Utility Warehouse?

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    As a Product Lead- Financial Services at Utility Warehouse, you will: the Product Lead for Financial Services will define and drive the product strategy for Cashback and Insurance, ensuring alignment with company goals. This role involves leading a team of Product Managers and collaborating with engineering and commercial stakeholders to deliver impactful products..

    Is the Product Lead- Financial Services position at Utility Warehouse remote?

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    The Product Lead- Financial Services position at Utility Warehouse is based in London, United Kingdom. Contact the company through Clera for specific work arrangement details.

    How do I apply for the Product Lead- Financial Services position at Utility Warehouse?

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    You can apply for the Product Lead- Financial Services position at Utility Warehousedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
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