About this role
Description
Join a dedicated team making quality healthcare accessible to all! We’re looking for an experienced Medical Front Desk Receptionist who thrives in a fast-paced, diverse environment and is eager to contribute to our mission of community-centered care. If you have experience in medical scheduling, insurance verification, and patient service—and want to grow in a supportive, mission-driven organization—apply today!
About Us
With clinics in West Jordan and Midvale, Utah Partners for Health has been dedicated to providing compassionate, high-quality, and accessible healthcare to underserved communities for over 20 years. As a Federally Qualified Health Center (FQHC), we deliver integrated primary and behavioral health services, ensuring that individuals and families—regardless of income or insurance status—receive the care they need to thrive.
As a Medical Front Desk Receptionist, you will be the first friendly face our patients see, ensuring a smooth and welcoming experience from check-in to check-out. Your role is essential in keeping our clinic running efficiently while making a meaningful impact on the health of our community.
Key Responsibilities
- Create a Welcoming Patient Experience: Greet patients warmly, assist with scheduling, and guide them through the check-in process with care and professionalism.
- Manage Appointments and Patient Flow: Schedule and confirm patient visits, ensuring providers stay on track and patients receive timely care.
- Patient Registration and Payments: Verify patient information, collect required documentation, explain sliding fee discounts, and process payments efficiently.
- Insurance and Billing Support: Answer patient questions about charges, insurance coverage, and required paperwork in a clear and supportive manner.
- Keep Our Office Running Smoothly: Maintain accurate patient records, organize daily mail and faxes, and complete essential opening/closing checklists.
- Support a Safe and Organized Environment: Ensure the reception area is clean, stocked, and fully operational.
Requirements
What We're Looking For:
- High school Diploma or equivalent is required.
- Experience in a medical front office or healthcare setting.
- Strong customer service and communication skills.
- Knowledge of medical scheduling, insurance verification, and electronic medical records (EMR) systems.
- Ability to multitask and work in a fast-paced environment with compassion and professionalism.
- Bilingual (Spanish-speaking) is required! Fluent in speaking, writing, and reading.
Ready to Make a Difference?
If you're looking for a rewarding career in healthcare where you can help patients receive the care they need, we'd love to hear from you!
Other facts
About Utah Partners for Health
Located in Midvale & West Jordan with MOBILE sites all over Salt Lake Valley, we open to new patients and nearly all insurances!
Visit UPFH.ORG/DISCOUNT to see how to quality discounts based on income & family size.
DENTAL
The health of your teeth and gums directly impacts your overall health. Together we can identify your needs and personalize a cost-saving treatment plan for a healthier smile. Call (801) 417-0131 & press 3 to make an appointment today!
MEDICAL (Visit UPFH.ORG/LOCATION to see when our MOBILE Medical clinic is in your area!)
In a patient centered medical home you and your medical team work together to design a health plan that works for you. We want to be your family’s health-home for affordable, comprehensive, quality primary healthcare services for families living in Midvale, West Jordan, and surrounding areas. Call (801) 417-0131 to make an appointment today!
BEHAVIORAL HEALTH
Counseling and other care can help with moods, behaviors, and physical reactions. Changing the way you think, feel, and behave can have a positive effect on your life. NEW! UPFH will be holding a 6-week psychotherapy group with our focus on anxiety and depression. Call (801) 417-0131 to make an appointment today!
VISION (Visit upfh.org/locations to see when our MOBILE Vision clinic is in your area)
Get glasses that fit your budget! Call (801) 417-0131 to make an appointment today!
PHARMACY
Our pharmacy team is dedicated to improving health and wellness by bringing our patients the best experience at an affordable price. Our pharmacy provides easy access and high-quality healthcare to our whole community. Call (801) 893-0033
SUBSTANCE HELP & MEDICALLY-ASSISTED TREATMENT
Want to lower your cravings for alcohol and other drugs? Medication-assisted treatment (MAT) uses medications in combination with counseling and behavioral therapies to treat use disorders. MAT is proven, effective treatment offered at a price you can afford.
What you'll do
- As a Medical Front Desk Receptionist, you will greet patients, assist with scheduling, and ensure a smooth check-in process. You will also manage appointments, verify patient information, and maintain accurate records.
Ready to join Utah Partners for Health?
Take the next step in your career journey