About this role
|Current USA TODAY Co. Employees- Please ensure you are using our abbreviated process on the internal Careers site by logging into Dayforce through MyApps|
USA TODAY Co., Inc. is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a sustainable, growth focused media and digital marketing solutions company. Through our trusted brands, including the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations, including our network of local properties, in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom, we provide essential journalism, local content, and digital experiences to audiences and businesses. We deliver high-quality, trusted content with a commitment to balanced, unbiased journalism, where and when consumers want to engage. Our digital marketing solutions brand, LocaliQ, supports small and medium-sized businesses with innovative digital marketing products and solutions. USA TODAY Co. open roles are featured on various external job boards. When applying to a position at USA TODAY Co., you should be completing an application on USA TODAY Co. Careers via Dayforce. Job postings directing you to complete an application on other external sites may not be valid. To connect with us, visit www.usatodayco.com
The Sales Associate role requires a highly personable, intelligent individual with the ability to Partner with account executives to manage post sales activities for a defined set of accounts.
As a Sales Associate, you will partner with the Team to provide a broad set of solutions to include:
- Effectively manages workflow and multiple projects in a timely manner to meet deadlines.
- Proactively initiates projects as needed to support sales team.
- Identify customer needs to develop and execute account plans and custom client solutions that differentiate USA TODAY NETWORK from competitors
- Serves as primary contact with customers for assigned accounts.
- Responsible for ensuring a smooth hand-off of accounts and campaigns to assigned Client Success Managers once fulfillment and issue resolution is complete
- Constantly communicates with account executives, sales team, and all internal departments to resolve issues as they pertain to strategy and execution.
- Lead qualification, case studies and customization of presentations. You may also assist with continuity of support during desk transitions from one sales executive to another. Monitors DMS accounts to ensure AE contact prior to expiration.
- Actively assists Account Executives and sales team in strategizing, planning, and executing client programs that deliver results.
What you need to do to be successful in this role:
- Work within a team to manage the client relationship and retain and build account revenue
- You will identify and understand market potential, develop and execute sales strategies across multiple platforms, including digital, mobile, targeted niche publications and the core newspaper
- Communicate with customers proactively via phone, email and in person
- Conduct client check-ins, upsell/cross-sell accounts, and address client market share concerns
- Utilize CRM (Salesforce) effectively and efficiently recording all sales activity
- Lead qualification, case studies and customization of presentations. You may also assist with continuity of support during desk transitions from one sales executive to another. Monitors DMS accounts to ensure AE contact prior to expiration
What you bring to the table:
- 2 to 3 years’ experience in a high acquisition, consultative organization
- Aptitude or acumen for Digital Marketing
- Bachelor’s degree preferred, or equivalent practical experience
- Passionate solution-seeker
- Competitive nature and a winning team spirit
- Problem solver who thrives on challenges and can simplify the complex
- Excellent communication and presentation skills
- Willingness to continuously learn, try new things and adapt to change
- Proficient in MS Office Suite including Excel, Word, Power Point and Outlook
Other facts
About USA TODAY Co.
USA TODAY Co., Inc. (NYSE: TDAY) is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a scalable, growth focused media and digital marketing solutions company. We endeavor to deliver essential content, marketing solutions, and experiences for curated audiences, advertisers, consumers, and stakeholders by leveraging our diverse teams and suite of products to enrich the local communities and businesses we serve.
Our current portfolio of trusted media brands includes the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. Our digital marketing solutions brand, LocaliQ, uses innovation and software to enable small and medium-sized businesses to grow, and USA TODAY NETWORK Ventures, our events division, creates impactful consumer engagements, promotions, and races. For more information, visit: www.usatodayco.com
What you'll do
- The Sales Associate will partner with account executives to manage post-sales activities for assigned accounts and ensure smooth hand-offs to Client Success Managers. They will also communicate with customers, strategize with the sales team, and assist in executing client programs.
Ready to join USA TODAY Co.?
Take the next step in your career journey