About this role
Wisconsin Building Supply operates locations throughout Wisconsin supplying windows, doors, roofing, siding, millwork, builders hardware, columns, trim, mouldings, cabinetry, countertops, decking, railing, gypsum, lumber & plywood, insulation, and additional building materials.
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A Brief OverviewThe Inside Sales Representative assists with new and existing customer sales and provides product support to outside sales representatives. This position provides quotes and product dimension information, both in person and over the phone.
What you will do
- Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
- Initiate telephone calls to customers to generate sales.
- Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
- Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
- Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
- Maintains stock levels on the sales floor and in the stockroom.
- Researches credits, returns, and late payments as needed.
- Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
- Handle special orders and advanced pricing; assist with pricing and special price lists.
- Develop and grow professional relationships with customers.
- Resolve jobsite issues and customer problems.
Required For All Jobs
- Perform other duties as assigned.
- Comply with all policies and standards.
- Adhere to Company’s commitment to workplace safety.
- Participate in and complete assigned trainings.
Education Qualifications
- High School Diploma or GED required.
Experience Qualifications
- 1-3 years of experience in building material industry with basic knowledge of product and application required.
- 1-3 years of inside sales experience preferred.
Skills and Abilities
- Ability to operate computer, calculator and cash register.
- Knowledge of building supplies, applications, related equipment, and/or construction industry.
- Good interpersonal and customer relations skills and excellent oral and written communication skills.
- Should be familiar with inventory and inventory control.
- Must be able to walk throughout yards, plants and offices.
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Wisconsin Building Supply, a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.
Other facts
About US LBM
US LBM is a leading national distributor of building materials to construction professionals, including new homebuilders, commercial builders and remodelers. US LBM’s more than 450 locations across the country consist of lumber yards, distribution centers, kitchen and bath showrooms, hardware stores and truss manufacturing plants which distribute a comprehensive portfolio of specialty building products, such as windows, doors, millwork, wallboard, roofing, siding, decking, engineered components and cabinetry along with lumber and engineered wood products.
US LBM’s divisions serve multiple major metropolitan markets, including New York, Chicago, Philadelphia, Dallas-Fort Worth, Atlanta, Houston, Washington, DC, Boston and Phoenix, and operate under several local brand names, many of which are among the most well-known names in building materials distribution. US LBM’s brands include ALCO Doors, Arizona Building Supply, Arrow Building Center, Bailey Lumber & Supply, Barrons, Bellevue Builders Supply, Brand Vaughan Lumber, Breckenridge & Edwards Building Centers, Darby Doors, Deering Lumber, Desert Companies, East Haven & Ridgefield Building Supply, Evergreen Lumber, Forge Lumber, Foxworth-Galbraith Lumber, GBS Builders Supply, Gilcrest/Jewett Lumber, Higginbotham Brothers, Hines Building Supply, Jennings Builders Supply, Myers Building Product Specialists, Junior's Building Supplies, KI Lumber, Lampert Lumber, Lumber Specialties, Lyman Companies, Maner Builders Supply, Manning Building Supply, Massey Builders Supply, Myrtle Beach Building Supply, Meek’s, Mid-Cape Home Centers, Musselman Lumber, NexGen, Parker’s Building Supply, Poulin Lumber, Professional Builders Supply, RAKS Building Supply, Raymond Building Supply, Ridout Lumber, Shelly's Supply, Standard Lumber & Supply, Texas Building Supply, Universal Supply, Wisconsin Building Supply and Zeeland Lumber & Supply.
What you'll do
- The Inside Sales Representative assists with new and existing customer sales and provides product support to outside sales representatives. Responsibilities include responding to customer inquiries, generating sales calls, managing orders, and resolving customer issues.
Ready to join US LBM?
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