HOW YOU’LL MAKE AN IMPACT
As a Certification Manager, LEED for Cities and Communities, you’ll have the opportunity to make a meaningful impact by helping advance the goals of GBCI. In this role, you’ll take ownership of LEED for Cities and Communities certification efforts, driving key initiatives such as reviews, quality control, strategy, and contractor management in alignment with our mission and strategic goals.
You’ll report to the Vice President, Certification Performance and be part of a collaborative team environment where your contributions will help shape impactful outcomes. You’ll work closely with teams like Operations, Product Management, Technical Development, Client Solutions and may regularly partner with Market Transformation and Development to deliver high-impact initiatives.
Key Responsibilities
- Manage the end-to-end certification process for a portfolio of clients across the LEED for Cities and LEED for Communities in collaboration with Certification Operations.
- Track project progress and generate weekly certification activity reports.
- Collaborate with the Technical Customer Service, Client Solutions, and Market Transformation and Development teams to resolve project inquiries and maintain client satisfaction.
- Support monthly certification client check-ins to identify opportunities for increased engagement.
- Stay current on updates to applicable standards and educate internal team members.
- Lead and develop a high-performing global team of three to five internal staff and multiple contractors by setting clear goals, providing regular coaching and feedback, and fostering a collaborative environment to ensure individual growth and team success.
- Lead onboarding sessions for new staff, ensuring timely and consistent program delivery.
- Document best practices to support team training and onboarding.
REQUIRED QUALIFICATIONS
Experience
- A minimum of five years of program management or team supervision experience required.
- Experience with certification programs/conformity assessment(s)
- Technical understanding of ESG and experience with triple bottom line approaches to sustainability; background in the social, economic and environmental dimensions of sustainability and smart cities.
- Strong urban systems knowledge of the synergies between built environment, natural environment, social systems, equity, resilience, and climate change
- Specialization in an area such as urban planning, economic or community development, high-performance buildings or portfolio management, ecology and natural systems, transportation and land use planning, energy efficiency and greenhouse gas emissions, water efficiency and management, materials and resources, the social dimensions of sustainability, smart cities, etc.
- Ability to read, understand and interpret city and community policy, state and federal regulations, incentives, programming, and planning documents, site plans, zoning maps, geographical information systems and its applications, urban data analytics, construction specifications and operational policies.
- Detailed technical understanding of and experience with one or more of the following design topics: master planning, urban sustainability planning and implementation, codes and ordinances, land use, zoning, urban development.
- Detailed technical understanding of and experience with common environmental codes, guides, rating systems, and standards relevant to specialty, (e.g., LEED v4.1 for Cities and Communities, ISO 37101, 37120 and related ISOs focusing on urban sustainability, STAR Communities v2, LEED BD+C and Neighborhood Development v4, Dark Sky, SITES v2, PEER v2)
Education
- Bachelor’s degree (Master’s degree preferred) in a field of study related to one or more of the following specialties:
- Planning (urban/transportation/environmental planning, urban design)
- Architecture (architecture, landscape architecture, interior design)
- Engineering (mechanical, civil, structural)
- Sustainable Built Environment
- Public Policy/Administration
- Construction Management (or associated discipline)
- Environmental/Sustainability Science (ecology, biology, environmental management)
Technology/System(s)
- LEED Online
- Arc
- Microsoft SharePoint
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Salesforce
- PowerBI
Skills
- Excellent written and verbal communication skills, including technical writing
- Strong interpersonal and customer service skills
- Passion and commitment to USGBC mission
- Strong sense of personal responsibility and accountability for delivering high quality work
- Exceptional leadership and people management skills
- Excellent judgment, analytical thinking, and problem-solving skills
- Energetic, detail-oriented, and able to prioritize
- Willingness and ability to self-initiate
- Experience serving in technical consultative role
- Excellent ability to clearly explain advanced technical issues in a manner that is easily understood
- Ability to work well both independently and on teams
- Support GBCI’s mission to become the premier organization independently recognizing excellence in green building performance and practice globally
- Encourage and accelerate global adoption of sustainable development and green building practices through various sustainability standards, tools, and performance criteria
Certifications/Credentials
- Currently licensed professional in specialty area preferred. Other professional certifications as relevant to area of expertise.
- LEED GA required
- LEED AP with specialty preferred (BD+C, ID+C, O+M, ND), LEED v4.1 for Cities and Communities Pro Training Certificate preferred
Language
ABOUT OUR TOTAL REWARDS PACKAGE
Salary
Final compensation and benefits will be confirmed at the time of offer and may vary based on factors such as internal equity, relevant experience, qualifications, and employment status. Please note that salary negotiations will not extend beyond the top of the internal salary range.
Benefits
We offer you:
- Competitive compensation
- 401(k) with employer matching
- Professional development reimbursement
- We offer a healthcare plan through Cigna that includes medical, dental, vision, and prescription drugs. USGBC covers 100% of the premiums and an HRA that will assist you and your dependents in reaching the in-network medical deductible. You will only be responsible for the $300 individual / $600 family up front deductible for medical services before the employer funded HRA will process payments for your in-network claims
- Generous paid time off (12 paid holidays, 9 paid personal sick days and based on career level either 2 to 3 weeks PTO), including operations closed for a full week between Christmas and New Year’s
- 6 weeks paid renewal leave after 7 years of continuous service
LOGISTICS
Location: This position is remote in the United States.
Work Schedule: Monday – Friday, 9 AM to 5:30 PM from your time zone
Travel %: <5% travel
EEO STATEMENT
The U.S. Green Building Council is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law.
ABOUT US
U.S. Green Building Council (USGBC) is a mission-driven nonprofit dedicated to accelerating and scaling the transformation of the built environment. Through LEED—the world’s most widely used green building rating system— and initiatives likes Greenbuild, the Center for Green Schools and advocacy, USGBC empowers professionals to drive market transformation that advances human and environmental health, climate resilience, and equity.
Green Business Certification Inc. (GBCI) is the world’s leading sustainability and health certification and credentialing body, independently recognizing excellence in performance. GBCI administers project certifications and professional credentials and certificates including LEED, WELL, EDGE, PEER, PERFORM, SITES, TRUE Zero Waste, and IREE.
We are proud to be globally recognized for our leadership in green building, environmental performance, and sustainable development.
Our Global Impact
- Over 120,000 LEED-certified commercial projects worldwide
- Millions of square feet of certified healthy, efficient, low-carbon space
- Recognition in 180+ countries for innovation in green building and business practices
Why Join Us?
At USGBC and GBCI, you’ll work alongside passionate, mission-aligned professionals who care deeply about people, the planet, and progress. We offer:
- A purpose-driven, inclusive culture
- Opportunities to grow your career and take ownership of meaningful work
- A chance to make a measurable impact on global sustainability efforts
- We’re seeking team members who thrive in collaborative environments, are committed to excellence, and want to build lasting partnerships that drive change in the built environment.
Meet Our Leaders and Learn More about our Mission:
Culture and Values Statement
Working together, each of us advances our mission by respecting all voices, trusting and supporting one another, excelling through collaboration and accountability, and continuously improving ourselves and our organization.