Patient Access Coordinator 1
full-time•East Whiteland Township
About this role
Description
Summary/Objective
The Patient Access Coordinator I is responsible for providing front desk support by greeting patients, managing check-in/check-out procedures, and entering information into the EMR. The Patient Access Coordinator I also handles payments, acts as a patient advocate and company representative while consistently demonstrating flexibility, cooperation, and support for the office staff.
Essential Functions
- Greeting patients at Check In and Check Out, enters demographic information and scan information into EMR
- Obtains patient copays and other payments to post as needed
- Maintaining efficiently and accurately the multi-communications made in the office
- Assumes the role of patient advocate and company representative
- Making every effort to remain a flexible, cooperative, and supportive member of the office staff
Competencies
- Medical Terminology
- EMR experience
- Strong organizational and communication skills
- Customer service oriented
Supervisory Responsibility
None
Work Environment
This job operates in a professional medical office environment, utilizing standard office equipment.
Physical Demands
The physical demands include frequent mobility and/or sitting required for extended periods of time. Some bending, lifting, and stooping required. Full range of body motion, including manual and finger dexterity and eye-hand coordination. Normal color perception and corrected visual activity. Manual dexterity to operate keyboard, calculator, and photocopier. Involvement with coworkers, management, physicians, staff, hospital personnel, and patients. Occasional high stress work may require dealing with angry, demanding patients and/or personnel.
Position Type/Expected Hours of Work
This is a full-time position, with an 8-hour shift Monday through Friday. No weekends are required.
Travel
None
Work Authorization/Security Clearance
Must be authorized to work in the US for any employer
AAP/EEO Statement
US Digestive Health is an Equal Opportunity Employer. USDH does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities vary dependent on job location.
Requirements
High School Diploma or GED Equivalent
Minimum of 2-3 years of experience in a medical or office setting.
Experience with EMR systems is preferred.
What you'll do
- The Patient Access Coordinator I is responsible for greeting patients, managing check-in/check-out procedures, and entering information into the EMR. They also handle payments and act as a patient advocate while supporting the office staff.
About US Digestive Health
US Digestive Health works with world-class physicians around the Greater Philadelphia area, as well as Lancaster, Berks, and Carlisle counties, to provide all the backend services and operations management so the physicians can focus on their patients.
As an empowering resource to our physician partners and a resource to them, allowing them to focus on compassionate and exceptional care to their patients, US Digestive Health is committed connecting communities to better digestive health by providing easy and convenient access to comprehensive gastroenterology services.
By extending our network of locations and providers, we ensure that patients can be seen at the right time, in the right place, by the right provider. Our goal is to ensure that our physician partners can make diagnoses as quickly and accurately as possible in order to expedite treatment and reduce both pain and anxiety.
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Frequently Asked Questions
What does a Patient Access Coordinator 1 do at US Digestive Health?
As a Patient Access Coordinator 1 at US Digestive Health, you will: the Patient Access Coordinator I is responsible for greeting patients, managing check-in/check-out procedures, and entering information into the EMR. They also handle payments and act as a patient advocate while supporting the office staff..
Is the Patient Access Coordinator 1 position at US Digestive Health remote?
The Patient Access Coordinator 1 position at US Digestive Health is based in East Whiteland Township, Pennsylvania, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Patient Access Coordinator 1 position at US Digestive Health?
You can apply for the Patient Access Coordinator 1 position at US Digestive Healthdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.