About this role
Upstream Rehabilitation is looking for an Account Manager to join our Dayton, Ohio team!
JOB SUMMARY:
Are you ready to make a real difference while advancing your career? Help shape the future of outpatient physical therapy as an Account Manager, where your work directly impacts patient access to life-changing care. In this role, you’ll lead strategic partnerships, drive business growth, and promote our trusted brands and exceptional clinicians across the Dayton, OH region.
We’re looking for a relationship-builder with a passion for healthcare and a talent for connecting with physicians and their office staff. You’ll be at the forefront of expanding our referral network, increasing market share, and strengthening our presence in the communities we serve. This is more than a sales role—it’s an opportunity to support the mission, vision, and values of our Upstream partners while being part of a purpose-driven, growth-oriented organization that values innovation, collaboration, and your unique contributions.
If you're seeking a role where your impact is tangible and your potential is recognized and rewarded, we’d love to meet you!
What Will You Do?
- Develop and follow an effective call strategy for assigned region to increase the referral outcomes of existing and potential partners.
- Reports regularly to the Regional VP of Operations and VP of Sales on the status of the plan, including progress and challenges.
- Communicates often and effectively with Regional VP and VP of Sales on goals, strategies and outcomes.
- Builds effective relationships with customers and community leaders in assigned region.
- Works well both independently and with our team of Clinic Directors, Therapy staff and Business Office staff and peers.
- Effectively presents our company information, service array, and outcomes data to existing and potential partners.
- Uses reporting and data tools to convey the high quality and clinical excellence of our team members and the services they provide.
- Identifies opportunities for publicity, coordinates community events, and attends and participates in Regional meetings as requested.
- Requires the ability to effectively present our company information including outcomes data using appropriate medical terminology.
- Other duties as assigned.
What Do We Need From You?
- Bachelor’s degree or equivalent work experience in the sales field.
- 2+ years of sales and marketing experience to physicians, medical offices, employers, or related field.
- Medical/Healthcare Sales Experience is a positive.
- Excellent verbal and written communication skills.
- Ability to manage multiple conflicting priorities.
- Experience working in an environment with multiple objectives.
- Confident and persuasive in guiding the sales process.
- Connects well with customer prospects.
- High ability to sell intangibles such as ideas and concepts.
- Flexible, adaptive, engaging and enthusiastic.
- Self-starter and independent requiring limited supervision.
- Resourceful, inventive, thorough and diligent.
- Competitive and Determined to win.
- Build business relationships with customers and community leaders.
Conditions of the Position:
- Travel up to 70% of the time throughout the assigned region.
- While performing the duties of this job, the associate is often exposed to road travel and clinical environments, such as hospitals, physician offices, and clinics.
What Can We Offer?
- Monthly auto stipend or company vehicle
- 401K plan, available to all employees, matching contribution on discretionary basis
- 3 healthcare options: medical, dental, and vision insurance
- Paid Holidays and 3 weeks paid time off
- Flex Spending and Dependent Care Flex Spending accounts
- Others included: Life insurance, Supplemental Life Insurance for Dependents, Short and Long-Term disability, and Accidental Insurance
- Annual paid Charity Day to give back to a cause meaningful to you
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Other facts
About Upstream Rehabilitation
Part of the Upstream Rehabilitation family of clinical care, BenchMark Physical Therapy is a leading operator of outpatient physical therapy clinics in the United States. Founded in 1995 with a single center in Ooltewah, Tennessee, BenchMark Physical Therapy quickly grew to deliver physical therapy services through an expanding network of hundreds of clinics nationwide.
We built our business to provide exceptional patient care, empower our clinicians with the best possible education, and give back to our communities. Our physical therapists know that connecting with patients on a personal level helps to build trust. This trust is crucial in allowing patients and physical therapists to work together to make the best use of our advanced certifications and refined techniques. Our patient-centered approach to physical therapy leads to more positive outcomes for patients and physical therapists.
We believe in the professional development of our people and invest in advanced educational opportunities so they can better meet the needs of patients. Our ever-growing number of Certified Manual Therapists and board-certified Orthopedic Specialists lets us offer more treatment options to support a wide range of patients. We also believe in measuring our progress with patients and physical therapists to evaluate and optimize results continually.
Our success has several contributing factors:
Hiring the right therapists; those with both academic and clinical excellence
Unparalleled customer service and best-in-class patient care
Local and regional density
We strive to provide an inclusive work environment that celebrates differences and appreciates patients and practitioners alike for the incredible value they bring to our communities. In addition, we are committed to DEI and focusing on diversifying our workforce at every opportunity.
What you'll do
- The Account Manager will develop and implement effective strategies to increase referral outcomes and build relationships with physicians and community leaders. This role involves regular reporting on progress and challenges to senior management while promoting the company's services.
Ready to join Upstream Rehabilitation?
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