About this role
Primary Location:
South Hospital - ULP - CMGAddress:
1903 W. Hebron Lane Shepherdsville, KY 40165Shift:
Job Description Summary:
UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.
Job Description:
The Medical Scheduler is an individual who assists the staff and physician by scheduling patients for appropriate follow up appointments and necessary tests and procedures. The Scheduler functions as a member of the healthcare team with responsibilities that commensurate with educational preparation and demonstrated competencies. Direct patient interaction is provided to patients of all ages.
Essential Functions:
Schedule follow up/return visits to our office for patients.
Obtain appropriate pre-certification and pre-authorizations, as needed.
Schedule medical tests and procedures for patients. (i.e. - interventional invasive cardiology procedures, electrophysiology, etc.)
Discuss patient instructions for procedures with patient so patient has clear understanding of what is expected.
Calls patients to schedule procedures and give instructions over phone with follow-up letter with instructions.
Use Allscripts, Centricity Business, online paging systems. Retrieve information from other hospital systems.
Holds in confidence all matters concerning patients according to HIPAA guidelines.
Exhibits friendly and helpful behavior.
Other duties as assigned.
Other Functions:
Maintains compliance with all company policies, procedures and standards of conduct
Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
Performs other duties as assigned
Additional Job Description:
Education:
High school diploma or GED/Equivalent (required)
Experience:
Two (2) years of scheduling in a multi-specialty clinic (preferred)
Other facts
About UofL Health
UofL Health is a not-for-profit 501(c)(3) fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, more than 250 physician practice locations, and more than 1,200 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital.
Affiliated with the University of Louisville School of Medicine, UofL Health is committed to providing patients with access to the most advanced care available. This includes clinical trials, collaboration on research and the development of new technologies to both save and improve lives. With more than 14,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care.
What you'll do
- The Medical Scheduler assists staff and physicians by scheduling patients for follow-up appointments and necessary tests and procedures. They also provide direct patient interaction and ensure patients understand the instructions for their procedures.
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