Essential Functions:
Obtains medical history, triage patients, record vitals
Reconciles medication list in EHR
Responds timely and appropriately to tasks
Reports any abnormal results to physician immediately (i.e. labs, etc.)
Ensures all appropriate patient information is scanned into EHR
Assists physician in exam room as needed (i.e. suture/staple removal, dressing changes, minor surgical procedures)
Contacts medical facilities or department to schedule surgery/test or hospital admissions
Codes all diagnosis and procedures appropriately to obtain insurance authorizations/appeals
Explains surgical procedures/processes to patients and families
Maintains physician’s surgery schedules
Answers multi-line phone system, triage calls, and direct messages to appropriate personnel and locations
Schedules new and established patient appointments; register patients by obtaining paperwork, insurance cards, and copayments
Other Functions:
Maintains clean exam rooms
Completes KASPER query for appropriate medications
Completes school/work statements, FMLA paperwork, and other patient forms
Checks patients out and schedule any necessary follow up appointments
Orders of office supplies, maintain waiting area, and make new patient packets
General office maintenance and housekeeping
Complete reporting and tracking as requested
Maintains compliance with all company policies, procedures and standards of conduct
Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
Performs other duties as assigned
Notes on Qualifications:
The employee is required to obtain a medical assisting certification (CMA, CCMA, or RMA) from a nationally recognized organization within 90-days of hire if not certified at time of hire. Continued maintenance of this certification is required for this position.
Furthermore, in lieu of the work experience requirement, documented evidence of an externship completed in a medical office will be accepted
UofL Health is a not-for-profit 501(c)(3) fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, more than 250 physician practice locations, and more than 1,200 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital.
Affiliated with the University of Louisville School of Medicine, UofL Health is committed to providing patients with access to the most advanced care available. This includes clinical trials, collaboration on research and the development of new technologies to both save and improve lives. With more than 14,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care.
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