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SO-MGR, BSM-Operations Officer (City Square, Kulai, Southkey, Ponderosa)
full-timeKampala

Summary

Location

Kampala

Type

full-time

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About this role

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

  • Responsible for ensuring the smooth running of daily branch operations which include front line supervision and authorisation of banking transactions through a robust branch sales and service floor management.

  • Manages staff performance and development, providing coaching / mentoring / guidance and training.

  • Maintains a high standard of operational control / audit compliance.

  • Provides efficient service in meeting customers’ banking needs.

  • Works together as a team in achieving sales targets / initiatives.

  • Responsible for ensuring timely submission of regulatory reporting i.e. Cash BOP reporting, KRCSA and KORI.

  • Complies with the Bank’s policies, guidelines and regulations at all time.

  • Maintains good relationship with internal / external stakeholders.

Requirement:

  • A recognised Degree in any field.

  • Minimum 2 years of working experience in branch operations.

  • Strong customer service mind-set and enjoy the challenge of meeting and exeeding customers’ expectations.

  • Good team player.

  • Good interpersonal skill.

  • Good customer service.

  • Good communication skill.

  • Good problem solving skill.

Additional Requirements

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

Other facts

Tech stack
Customer Service,Team Player,Interpersonal Skills,Communication Skills,Problem Solving,Coaching,Mentoring,Operational Control,Audit Compliance,Sales Targets,Regulatory Reporting

About UOB

We’re here to do Right By You.

At UOB, we aspire to build a better future for the people and businesses in the region.

Through our extensive network and suite of capabilities, we offer financial solutions to the people and businesses within, and connecting with ASEAN.

We create solutions tailored to your unique needs through data and relationship-led insights.

Our comprehensive regional network and one-bank approach connects your business to new opportunities in ASEAN.

We help businesses to advance responsibly and guide personal wealth to grow sustainably. We foster inclusiveness and environmental well-being for stronger societies.

This is how we stay committed to forging a sustainable future for generations to come.

Note: For the terms of use of our LinkedIn channel, please visit: https://go.uob.com/socialmedia

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Banking
Founding Year: 1935

What you'll do

  • Responsible for ensuring the smooth running of daily branch operations, including front line supervision and authorisation of banking transactions. Manages staff performance and development while maintaining high standards of operational control and compliance.

Ready to join UOB?

Take the next step in your career journey

Frequently Asked Questions

What does a SO-MGR, BSM-Operations Officer (City Square, Kulai, Southkey, Ponderosa) do at UOB?

As a SO-MGR, BSM-Operations Officer (City Square, Kulai, Southkey, Ponderosa) at UOB, you will: responsible for ensuring the smooth running of daily branch operations, including front line supervision and authorisation of banking transactions. Manages staff performance and development while maintaining high standards of operational control and compliance..

Why join UOB as a SO-MGR, BSM-Operations Officer (City Square, Kulai, Southkey, Ponderosa)?

UOB is a leading Banking company.

Is the SO-MGR, BSM-Operations Officer (City Square, Kulai, Southkey, Ponderosa) position at UOB remote?

The SO-MGR, BSM-Operations Officer (City Square, Kulai, Southkey, Ponderosa) position at UOB is based in Kampala, Central Region, Uganda. Contact the company through Clera for specific work arrangement details.

How do I apply for the SO-MGR, BSM-Operations Officer (City Square, Kulai, Southkey, Ponderosa) position at UOB?

You can apply for the SO-MGR, BSM-Operations Officer (City Square, Kulai, Southkey, Ponderosa) position at UOB directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about UOB on their website.